Best Western Greenfield Inn

A decent historic hotel
Apr 9th, 2024

The manager Mary is top tier good people feels right at home very nice hotel friendly staff, I could give the customer service 100/10 if I could the garden is nice with beautiful songs of beautiful birds variety I was having a coffee in the garden listening to the songs of the birds variety Magnificent song of the Food & drinks: Good people good food
Apr 8th, 2024

This was the absolute worst hotel experience I have ever had and I stay in a lot of hotels. First the pool was closed. The lady who checked me in was very nice however when we got in our room the toilet would not flush and the sink did not drain. Went back to get another room and had unbelievable attitude from a different lady at the from desk. She refused to give us a new room and said we would have to wait for maintenance. After much pushing and having me promise that we did not sit on the bed she moved us across the hall. The attitude and the eye rolling was extremely unprofessional and I witnessed her do this with multiple other guests while waiting in line. Once we moved to the new room the lights didn't work and the toilet leaked. We had to wait for maintenance to fix it which they did. The next morning there was water all over the floor in the bedroom area and we realized is was coming up from under the flooring. It was disgusting and the hotel would not do anything about it. The walls were paper thin and the hotel was extremely loud with rowdy people that kept my family up all night. I would highly discourage anyone from staying in this hotel in the future. Best Western should be ashamed to have their name on this hotel and it will make me second guess staying at a BW hotel again.
Apr 5th, 2024

Nice stay
Apr 4th, 2024

Apr 3rd, 2024