PNC Bank

Shanell Mobley _{on Google}

Mar 24th, 2024

Everyone is very helpful and nice!

Rabih E _{on Google}

Sep 9th, 2023

I have been with pnc Bank for 23 years I love it!

Andrea Smale _{on Google}

Aug 17th, 2023

Walked in to try to change my name after getting married. Was told I needed an appointment. None of their times she offered fit my schedule so I left. Not sure why I can't just come in like a normal place of business and wait my turn. But then went online to schedule an appointment and there were many more options, even a few for today. We will be finding a new bank if we can't just walk in at our convenience to take care of business. Very bad policy.

R M _{on Google}

Aug 7th, 2023

I got to the branch 5min before close with a Zelle issue and the VP branch manager Sumer-Marie was so polite and helpful that she stayed 20 minutes after close to help with other mattersIt really makes a difference when you meet people like her! I just wish she was working at my local branch to be honest.

Jessica M. Hayes _{on Google}

Aug 8th, 2023

If you "Need to sit down with a banker?" like their sign out front says DO NOT trust their claim that "Our virtual line was made for you." After scanning the QR code and indicating what we needed assistance with, I received a reply back that "Great! Youre next in line, and well be with you soon." After 30 minutes we asked the receptionist how much longer the wait was and were told that they didn't know because no one was available at the moment and some people who walked in after us would be seen first. Apparently this is because the virtual line is separate from appointments made in some other manner set for a specific time and that the virtual line just means you will be squeezed in *if* someone cancels or a banker ends up with time between other appointments. Nothing indicated this is how it worked on the sign or during the process or joining the virtual line NOR did the receptionist who we had spoken to before joining the line say anything about this being the case- despite us telling her that we had just successfully made an appointment (after being advised that the service we walked in for was by appointment only) and that we excited since it said we were next in line.