Walgreens
-
320 Park Ave
Worcester, Massachusetts 01610 - (508) 767-1732
- Website
Hours
Chamber Rating
-
Gilo m
Worst customer service at the pharmacy. Try another pharmacy first.
Apr 6th, 2024 -
D Mose
Usual a decent experience unless the cashier is a young cashier with a low haircut with a part no matter when I go there if hes my cashier hes always very rude and unprofessional. Today as he finishes scanning my candy bars hes slamming them down with an attitude. After I paid for my stuff put my candy in a bag but gave me no bag for my drinks and I had bought 2 6cts or ginger ale. Literally anybody else has great customer service but him
Mar 31st, 2024 -
Suhail De Martino
Mar 13th, 2024 -
Heather Pierce
Not a bad Walgreen's location. I've noticed many negative reviews & complaints, however most of these involved only the pharmacy & not the actual store itself. I have not had any dealings with the pharmacy, so I cannot comment on that...however the store itself seems well stocked, easy to find items, and friendly staff from my experiences. Last time I stopped by was just before the holidays & I enjoyed checking out all of the Christmas merchandise. I got one of my girl's a Hot Wheels toy that was attached to a discounted price (under $20!) that made a perfect gift. They had beautifully boxed Christmas cards as well, some were the more expensive Hallmark brand ones, others were for less & still very nice. I would revisit more often, alrhough Worcester isn't that close to where I live though.
Mar 8th, 2024 -
Dwayne Clinton
I recently visited this location on 28th st and unfortunately, my experience was far from pleasant. The staffs behavior left me feeling uncomfortable and unfairly targeted. Staff Behavior: The employees exhibited racial profiling. As a person of color, I was being closely watched and followed throughout my entire visit. It was evident that this treatment was based on my appearance rather than any actual suspicious behavior. If youre black and need an item that requires a key ,the employee will take your item to the register,if youre White they just hand it to you .Ive observed and documented this behavior with 5 different videos while I was there.This made me feel unwelcome and disrespected. Lack of Sensitivity Training: None of the staff seemed to have received proper bias or sensitivity training. There was no effort to understand or address the harmful impact of their actions,the employee Aaron was going back and forth me like we were arguing over a woman.The ugly skinny tall black girl with the mask kept laughing like a chicken it was hilarious as a result, I left the store highly disappointed . Its clear that this location has a lot of issues ,you can check other reviews the lack of repercussions perhaps allow this behavior to continue unchecked. Conclusion: I hope Walgreens takes immediate steps to rectify these issues. No customer should be subjected to discrimination based on their race. As a potential shopper, I would never return the CVS down the block is a better option.
Mar 5th, 2024
Services
- Photo Printing
- Flu Shots
- Western Union Money Transfer
- FedEx Pickup and Drop-off
Payment Methods
- AMERICANEXPRESS
- ANDROIDPAY
- APPLEPAY
- CASH
- CHECK
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Walgreens?
A The phone number for Walgreens is: (508) 767-1732.
Q Where is Walgreens located?
A Walgreens is located at 320 Park Ave, Worcester, Massachusetts 01610
Q What is the internet address for Walgreens?
A The website (URL) for Walgreens is: https://www.walgreens.com/locator/walgreens-320+park+ave-worcester-ma-01610/id=3151
Q How big is Walgreens?
A Walgreens employs approximately 20+ people.
Q What days are Walgreens open?
A Walgreens is open:
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Q How is Walgreens rated?
A Walgreens has a 2.7 Star Rating from 114 reviewers.
Hours
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Ratings and Reviews
Walgreens
Overall Rating
Overall Rating
( 114 Reviews )Gilo m on Google
Worst customer service at the pharmacy. Try another pharmacy first.
D Mose on Google
Usual a decent experience unless the cashier is a young cashier with a low haircut with a part no matter when I go there if hes my cashier hes always very rude and unprofessional. Today as he finishes scanning my candy bars hes slamming them down with an attitude. After I paid for my stuff put my candy in a bag but gave me no bag for my drinks and I had bought 2 6cts or ginger ale. Literally anybody else has great customer service but him
Suhail De Martino on Google
Heather Pierce on Google
Not a bad Walgreen's location. I've noticed many negative reviews & complaints, however most of these involved only the pharmacy & not the actual store itself. I have not had any dealings with the pharmacy, so I cannot comment on that...however the store itself seems well stocked, easy to find items, and friendly staff from my experiences. Last time I stopped by was just before the holidays & I enjoyed checking out all of the Christmas merchandise. I got one of my girl's a Hot Wheels toy that was attached to a discounted price (under $20!) that made a perfect gift. They had beautifully boxed Christmas cards as well, some were the more expensive Hallmark brand ones, others were for less & still very nice. I would revisit more often, alrhough Worcester isn't that close to where I live though.
Dwayne Clinton on Google
I recently visited this location on 28th st and unfortunately, my experience was far from pleasant. The staffs behavior left me feeling uncomfortable and unfairly targeted.
Staff Behavior:
The employees exhibited racial profiling. As a person of color, I was being closely watched and followed throughout my entire visit. It was evident that this treatment was based on my appearance rather than any actual suspicious behavior. If youre black and need an item that requires a key ,the employee will take your item to the register,if youre White they just hand it to you .Ive observed and documented this behavior with 5 different videos while I was there.This made me feel unwelcome and disrespected.
Lack of Sensitivity Training:
None of the staff seemed to have received proper bias or sensitivity training. There was no effort to understand or address the harmful impact of their actions,the employee Aaron was going back and forth me like we were arguing over a woman.The ugly skinny tall black girl with the mask kept laughing like a chicken it was hilarious as a result, I left the store highly disappointed .
Its clear that this location has a lot of issues ,you can check other reviews the lack of repercussions perhaps allow this behavior to continue unchecked.
Conclusion:
I hope Walgreens takes immediate steps to rectify these issues. No customer should be subjected to discrimination based on their race. As a potential shopper, I would never return the CVS down the block is a better option.
Overall Rating
Overall Rating
( 114 Reviews )Write a Review
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