Flip The Bird

The food quality remains consistently excellent, but unfortunately, the service has been consistently lacking. Despite having visited this establishment approximately five to six times in the past, my recent experience on April 8, 2024, at 7:02 PM was particularly frustrating. Upon placing my order and paying in cash, I was provided with a receipt and waited patiently for nearly 20 minutes. When I inquired about the delay, the individual who took my order appeared indifferent and even smiled as he checked with the kitchen staff. It was then revealed that my order had not been processed due to a missing ticket. Despite my understandable irritation, there was a notable lack of apology from the management. While they offered a refund, it's disheartening that they failed to acknowledge the inconvenience caused. Time is precious, and the disregard shown towards it reflects poorly on their establishment. I have decided not to patronize any business that fails to prioritize customer satisfaction in such a manner.
Apr 10th, 2024

Flip The Bird, Woburn. Lives up to the hype and deserves the praise it gets. These chicken sandwich shops are popping up everywhere but only a few stand out and this is definitely one of them. Ribs were a sleeper hit, honey butter with biscuits is a must, especially if you like Texas Roadhouse. Overall you can taste the difference in clean fresh ingredients and fresh oil compared to other fried foods that get overly saturated and heavy.
Apr 6th, 2024

Apr 6th, 2024

Mar 30th, 2024

Great food and fantastic service!
Mar 22nd, 2024