Best Western Plus New Englander

For the price it is definitely 5 star Rooms: Clean & well appointed
Apr 8th, 2024

Mar 19th, 2024

Had a great stay at Best Western New Englander. My room was pristine, amenities were great, and free breakfast was really good. Peggy (the manager) is very knowledgeable, kind, and very helpful.
Mar 18th, 2024

Mar 12th, 2024

I was very disappointed with my stay at the Best Western Plus New Englander. I'm a rewards member and thus, I always try to stay at Best Western hotels. In my last stay, on April 6, they've checked me in into one of the most noisy rooms that someone could have - it was the furthest from the elevator, and right in front of the ice machine and soda fridge. The ice machine motor was extremely noisy and I could hear it loud and clear from inside my room. Not to mention the constant noise of ice dropping... After 1 hour from check in, I asked if I could move to another room, but they said they simply couldn't address my request. Weirdly, a friend of mine checked in 2 hours after me, and he got a room mid-corridor and much quieter. Honestly, after all this, I couldn't help but wonder if they just put me in the "worst" room possible simply because I'm a minority... Result: had a sleepless night and horrible next day.
Apr 9th, 2024