Gold Chopsticks
-
12 Chestnut St
West Springfield, MA 01089 - 413-746-3338
Hours
Chamber Rating
-
Jay Dion
Apr 4th, 2024 -
Don Tolliver
Great food great service but one thing the delivery drivers should stop asking if there getting tips not everyone has money to tip trust me I wanna tip some money but my financial situation is not good so I cant
Mar 20th, 2024 -
Leslie Moore
We were excited that a restaurant near our hotel offered vegan options. We ordered on their Uber Eats menu under Vegan cuisine. When the food arrived, it was real meat. We called the restaurant. The lady who answered wanted to debate with me that it wasnt their fault because on their end it said we ordered regular entrees. I tried to explain to her that clearly something was wrong with their menus interface because the vegan options displayed on our end that we chose were not translating on their end. She asserted again that it wasnt their fault. She claimed they only saw regular meat orders when we specifically ordered vegan. She refused to take accountability for the fact that there was clearly a problem with their UberEats menu. She then told us to request a refund on UberEats and she would make the vegan food we want and send it back out. When the driver arrived, he wanted payment from us. I called the restaurant back and explained there must be a misunderstanding bc she never spoke about having to repay when she said she would redeliver it. Afterall, if their Ubereats menu was working properly, it wouldnt have us select vegan options and then show the restaurant non vegan options. SMH. Needless to say, we didnt accept the food order and will not be ordering from them again. Its a shame bc my coworkers and I travel here a lot for work. Ill be spreading the word.
Mar 8th, 2024 -
Nikita Kolosov
Feb 10th, 2024 -
Luis W Rodriguez
Feb 4th, 2024
Contact Info
- 413-746-3338
Questions & Answers
Q What is the phone number for Gold Chopsticks?
A The phone number for Gold Chopsticks is: 413-746-3338.
Q Where is Gold Chopsticks located?
A Gold Chopsticks is located at 12 Chestnut St, West Springfield, MA 01089
Q What is the internet address for Gold Chopsticks?
A The website (URL) for Gold Chopsticks is: http://goldchopsticksws.com/
Q How big is Gold Chopsticks?
A Gold Chopsticks employs approximately 6-10 people.
Q Is there a key contact at Gold Chopsticks?
A You can contact B Lin at 413-746-3338.
Q What days are Gold Chopsticks open?
A Gold Chopsticks is open:
Tuesday: Closed
Wednesday: 11:00 AM - 9:30 PM
Thursday: 11:00 AM - 9:30 PM
Friday: 11:00 AM - 10:00 PM
Saturday: 11:00 AM - 10:00 PM
Sunday: 11:30 AM - 9:00 PM
Monday: 11:00 AM - 9:30 PM
Q How is Gold Chopsticks rated?
A Gold Chopsticks has a 3.7 Star Rating from 310 reviewers.
Ratings and Reviews
Gold Chopsticks
Overall Rating
Overall Rating
( 310 Reviews )Jay Dion on Google
Don Tolliver on Google
Great food great service but one thing the delivery drivers should stop asking if there getting tips not everyone has money to tip trust me I wanna tip some money but my financial situation is not good so I cant
Leslie Moore on Google
We were excited that a restaurant near our hotel offered vegan options. We ordered on their Uber Eats menu under Vegan cuisine. When the food arrived, it was real meat. We called the restaurant. The lady who answered wanted to debate with me that it wasnt their fault because on their end it said we ordered regular entrees. I tried to explain to her that clearly something was wrong with their menus interface because the vegan options displayed on our end that we chose were not translating on their end. She asserted again that it wasnt their fault. She claimed they only saw regular meat orders when we specifically ordered vegan. She refused to take accountability for the fact that there was clearly a problem with their UberEats menu. She then told us to request a refund on UberEats and she would make the vegan food we want and send it back out. When the driver arrived, he wanted payment from us. I called the restaurant back and explained there must be a misunderstanding bc she never spoke about having to repay when she said she would redeliver it. Afterall, if their Ubereats menu was working properly, it wouldnt have us select vegan options and then show the restaurant non vegan options. SMH. Needless to say, we didnt accept the food order and will not be ordering from them again. Its a shame bc my coworkers and I travel here a lot for work. Ill be spreading the word.
Nikita Kolosov on Google
Luis W Rodriguez on Google
Overall Rating
Overall Rating
( 310 Reviews )Write a Review
Miscellaneous Near Me in West Springfield, MA
Ice Cream Truck massachusetts
West Springfield, MA 01089
( 0 Reviews )
MASFAA
West Springfield, MA 01089
( 0 Reviews )
Jumpin Jax Rentals, LLC
West Springfield, MA 01089
( 0 Reviews )
Vivace Piano Studio
West Springfield, MA 01089
( 0 Reviews )
CSX Office and Comms room
West Springfield, MA 01089
( 0 Reviews )
IHOP
West Springfield, MA 01089
413-736-3854 ( 2799 Reviews )
Hunter's Computer Services
West Springfield, MA 01089
( 0 Reviews )
Platinum Advertising
West Springfield, MA 01089
( 0 Reviews )