Chamber of Commerce

      AT&T Store

      ( 562 Reviews )

      AT&T Store
      • 1018 Riverdale St
        West Springfield, Massachusetts 01089
      •   413-739-4701
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      Hours

      Friday:
      9:00 AM - 8:00 PM
      Saturday:
      9:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      9:00 AM - 8:00 PM
      Tuesday:
      9:00 AM - 8:00 PM
      Wednesday:
      9:00 AM - 8:00 PM
      Thursday:
      9:00 AM - 8:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.4 - (562 reviews)
      436
      36
      20
      10
      60
      Read Our 562 Reviews

      Chamber Rating

      4.4 - (562 reviews)
      436
      36
      20
      10
      60
      › ‹
      • Anthony Deven

        Justine was awesome help! Thank you!!!
        Mar 28th, 2024

      • Gary Germain

        Customer service was on point. In/out without a hassle, new phone in hand
        Mar 18th, 2024

      • Matrix Community Development


        Feb 26th, 2024

      • Kathy L

        I'm at the store for the second time this week, third time with an issue with this store. The employees upsell certain deals only for us to find out that they no longer apply and we're sucked into a contract where a certain amount should be credited to the account and is instead billed. I am about to make a report to the BBB and go to the news for an interview and investigation of poor business practices and essentially scams. I'll follow up if any of this is resolved. Still no resolution... as of 3/4/24
        Feb 23rd, 2024

      • They are very friendly
        Feb 21st, 2024

      Read Our 562 Reviews

      About
      AT&T Store

      Stay connected with AT&T in West Springfield. We offer phones, tablets, smartwatches, and connected devices from all of your favorite brands. We also offer wireless data plans in West Springfield for every need. Enjoy the flexibility of an West Springfield prepaid phone plan—with no annual contract and no credit check. Get unlimited text and data with AT&T UNLIMITED ELITE. Get nationwide AT&T 5G service, which comes with all of our unlimited data plans for no extra cost.

      Contact Info

      Products

      • Cell Phones
      • Tablets
      • Accessories
      • cellphones
      • wireless phones
      • internet
      • TV service
      • smartphones
      • prepaid phones
      • Wireless Plans
      • Wearables
      • Small Business Solutions
      • Internet Services
      • Prepaid Devices

      Services

      • Wireless Bill Payments
      • Equipment Trade-in & Recycling Program
      • Small Business Solutions
      • Beats by Dre
      • Bose
      • Headphones
      • Tablets and Accessories
      • Free Consulting on Devices
      • Prepaid - GoPhone Refill
      • iPhone Repair
      • Screen Repair

      Brands

      • AT&T
      • Apple
      • DIRECTV
      • Kyocera
      • LG
      • Motorola
      • Samsung
      • Sonim
      • Beats
      • BlackBerry

      Questions & Answers

      Q What is the phone number for AT&T Store?

      A The phone number for AT&T Store is: 413-739-4701.

      Q Where is AT&T Store located?

      A AT&T Store is located at 1018 Riverdale St, West Springfield, Massachusetts 01089

      Q What is the internet address for AT&T Store?

      A The website (URL) for AT&T Store is: https://www.att.com/stores/massachusetts/west-springfield/2867?source=E-g2s10000000000X&wtExtndSource=stores

      Q How big is AT&T Store?

      A AT&T Store employs approximately 20+ people.

      Q What days are AT&T Store open?

      A AT&T Store is open:
      Friday: 9:00 AM - 8:00 PM
      Saturday: 9:00 AM - 8:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 9:00 AM - 8:00 PM
      Tuesday: 9:00 AM - 8:00 PM
      Wednesday: 9:00 AM - 8:00 PM
      Thursday: 9:00 AM - 8:00 PM

      Q How is AT&T Store rated?

      A AT&T Store has a 4.4 Star Rating from 562 reviewers.

      Hours

      Friday:
      9:00 AM - 8:00 PM
      Saturday:
      9:00 AM - 8:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      9:00 AM - 8:00 PM
      Tuesday:
      9:00 AM - 8:00 PM
      Wednesday:
      9:00 AM - 8:00 PM
      Thursday:
      9:00 AM - 8:00 PM
      Nearby Apple Locations

      Ratings and Reviews
      AT&T Store

      Overall Rating

      Overall Rating
      ( 562 Reviews )
      436
      36
      20
      10
      60
      Write a Review

      Anthony Deven on Google

      image Justine was awesome help! Thank you!!!

      Gary Germain on Google

      image Customer service was on point. In/out without a hassle, new phone in hand

      Matrix Community Development on Google

      image

      Business Response on Google Feb 17th, 2024
      Dear Matrix, Thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!

      Kathy L on Google

      image I'm at the store for the second time this week, third time with an issue with this store. The employees upsell certain deals only for us to find out that they no longer apply and we're sucked into a contract where a certain amount should be credited to the account and is instead billed. I am about to make a report to the BBB and go to the news for an interview and investigation of poor business practices and essentially scams. I'll follow up if any of this is resolved.
      Still no resolution... as of 3/4/24

      Business Response on Google Dec 21st, 2023
      Hi Kathy,  This is not the experience we wanted you to have. We will work with our team to ensure you are provided with the customer service you deserve.

      on Google

      image They are very friendly

      Business Response on Google Feb 11th, 2024
      Юра, Thanks for choosing us and leaving such a great review! We look forward to providing you with more great experiences in the near future.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 562 Reviews )
      436
      36
      20
      10
      60

      Write a Review

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