Budget Car Rental
-
2161 Riverdale Street
West Springfield, MA 01089 - (413) 733-5846
- Website
Hours
Chamber Rating
-
Brian Forest (Hank H.)
Incredibly friendly, fast service.
Feb 10th, 2023 -
Robert Rubio
Jan 19th, 2023 -
Melody Beebe
I give this location 0 stars !!!!! because of how rude and unaccomadating they are. We showed up with my family and another family after getting off the flight with the car already paid for. When we go to the counter we give them our ID and credit card , not good enough, they told us we needed 2 forms of ID and credit cards didnt count. They never told us anything in email or our confirmation. They just told us its on the website we finally get the car and we got the cheap mystery car for 4 people. They gave us a Camaro and there was no back seat room. We went back in and asked if we could get another mystery car and they said no thats not how that works. So then we had to end up paying for a regular car to get enough seats and its not even clean. It has dog hair all over. My other family member was also not allowed to get a car due to whatever reason such as the IDs and they were rude and not helpful at all. So since my other family couldnt get a car we had to then upgrade AGAIN for a bigger car for the all of us. Worst experience ever.
Dec 8th, 2022 -
Daniel Mackenzie
Staff always helpful.
Sep 15th, 2022 -
Lainie L
Not always the best rates, but we try to rent from this location anyway because the service is just outstanding. As stated in another customer review, Matt is the man indeed! Always helpful, always has us laughing and is just a kind, kind person. I hope that Budget appreciates and rewards him for his efforts.
Jul 5th, 2022
Brands
- Kia
- Volkswagen
- Chevy
- Volvo
- Subaru
- Mazda
- Mitsubishi
- Mercedes
- BMW
- Honda
- Land Rover
- General Motors
- Stellantis
- Toyota
- Jaguar
- Tesla
- Ford
- Hyundai
- Nissan
Payment Methods
- CASH
Questions & Answers
Q What is the phone number for Budget Car Rental?
A The phone number for Budget Car Rental is: (413) 733-5846.
Q Where is Budget Car Rental located?
A Budget Car Rental is located at 2161 Riverdale Street, West Springfield, MA 01089
Q What is the internet address for Budget Car Rental?
A The website (URL) for Budget Car Rental is: https://www.budget.com/en/locations/us/ma/west-springfield/ws9
Q What days are Budget Car Rental open?
A Budget Car Rental is open:
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Q How is Budget Car Rental rated?
A Budget Car Rental has a 4.2 Star Rating from 38 reviewers.
Hours
Related Categories
Ratings and Reviews
Budget Car Rental
Overall Rating
Overall Rating
( 38 Reviews )Brian Forest (Hank H.) on Google
Incredibly friendly, fast service.
Robert Rubio on Google
Melody Beebe on Google
I give this location 0 stars !!!!! because of how rude and unaccomadating they are. We showed up with my family and another family after getting off the flight with the car already paid for. When we go to the counter we give them our ID and credit card , not good enough, they told us we needed 2 forms of ID and credit cards didnt count. They never told us anything in email or our confirmation. They just told us its on the website we finally get the car and we got the cheap mystery car for 4 people. They gave us a Camaro and there was no back seat room. We went back in and asked if we could get another mystery car and they said no thats not how that works. So then we had to end up paying for a regular car to get enough seats and its not even clean. It has dog hair all over. My other family member was also not allowed to get a car due to whatever reason such as the IDs and they were rude and not helpful at all. So since my other family couldnt get a car we had to then upgrade AGAIN for a bigger car for the all of us. Worst experience ever.
Daniel Mackenzie on Google
Staff always helpful.
Lainie L on Google
Not always the best rates, but we try to rent from this location anyway because the service is just outstanding. As stated in another customer review, Matt is the man indeed! Always helpful, always has us laughing and is just a kind, kind person. I hope that Budget appreciates and rewards him for his efforts.
Overall Rating
Overall Rating
( 38 Reviews )Write a Review
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