Verizon

Nov 2nd, 2022

Knowledgeable and friendly staff! Would recommend!
Oct 26th, 2022

Absolutely was not helpful at all to us. Set up the new phone with a passcode, but never gave it to us (then denied they ever did) so we spent days with customer service trying to resolve that. Lied about how the billing would turn out with the promises of discounts that would be offered as a new customer coming over from a different provider who traded in their phone. Installed a bunch of JUNK that was never asked for that charges monthly (virus protection, some other lame subscription services), and was no help at all with our other inquiries. I am only giving 2 stars because the store was relatively full of customers from varying ages (senior to teen) and I witnessed them providing wonderful customer service to those individuals. The level of care and patience used in helping the little old lady access something that they didn't need to take the time out for was wonderful to watch. I just wish they had taken the time to adequately assist us and to ensure the promised discounts were set up. If it weren't for the awesome customer service people through the toll free number, this phone would be an absolute dud!
Oct 23rd, 2022

The worst experience I have ever had at a store - in my life!
Aug 7th, 2022

Amazing customer service! Shoutout to Antonio and Moses who really know what theyre doing! Been going here for five years and dont plan on changing anytime soon as long as those two gentleman work with Verizon!
Apr 14th, 2022