Fairfield Inn by Marriott Boston Sudbury

The off-site hotel is NOT connected & carts were broke. That is the Only negative thing we have to say about this Ahhhhh_Mazing little Inn. We were greeted by the friendliest front desk human in many Inn switches. Even with a wedding that we were not part of, our service and interactions were always met with happy eyes and friendly voices no matter who was attending the desk. Nearby activities: Concord, where Jo Marche changed my life. Boston, what's not there? Not needed, if its nawt. I'm sure there are a ton of amazing activities that we missed. Noteworthy details: Most staff members went above and beyond for us. Even a weird random mishap was met with so many apologies, we felt this important and out of so many hotels character these days we hope it never changes. Jenene (I hope I spelled your name correctly) Thank you for being an incredible human. May your life be book worthy.
Apr 2nd, 2024

I've never wanted to be the "If I could give this hotel a 0 I would" person but the racism that my brother encountered by the general manager Hassan at this property on March 7 is terrible. If you're black please do not stay here because you will be questioned about why you're staying there. Who's staying with you and you'll be told when quiet hours start even though you're only there for a couple hours to get some rest before you get back on the road. Some one should really look into this property
Mar 8th, 2024

We were on the lookout for mold as some reviews had warned us about. We did find mold on the shower curtain. Not a good look for a Marriott property. Bed and room was otherwise cleaned to a minimum standard. Breakfast was good.
Feb 28th, 2024

Customer Service is LACKING. No one seems to be able to help move a reservation after a positive COVID test ruined weekend plans. Seriously, you want actively ill customers in your hotel?? I'll try not to cough at breakfast...
Feb 24th, 2024

What was intended to be a one night stay turned into a four night stay here at this amazing place. The breakfast is excellent and the woman running the show in the morning there is a true professional and so conversationally gifted and welcoming, I love her. Jelani, Hassan, and the rest of the phenomenal staff and management consistently went above and beyond in accommodating my family and I during our stay. I wouldn't stay anywhere else in the area besides here due to their terrific spirit and ultra hospitable demeanor.
Feb 6th, 2024