United States Postal Service

What can you say about a post office that claims to open at 8am but then is not open. Its a perfect example of the American work ethic.
Apr 11th, 2024

I have always had good experiences here, aside from today. THEIR website glitched and gave us a passport appointment at 9:15am, unfortunately they dont start until 10. This wouldve been fine but the way the postal worker at the front desk spoke to me was ridiculous. Right from the start he was rude and condescending, and had zero guidance on what to do with such a time sensitive appointment. He asked for my confirmation over and over after I showed him multiple times as if I was lying, which I very clearly wasnt. He said he would get the manager, which he did not at any point. We already had pictures etc and just needed to mail in the application. Its really stressful and disappointing when the mistake is on their end and youre looking for guidance only to be met by rude and incompetent people.
Mar 10th, 2024

Always Excellent Customer Service At the Stoneham Post Office! The Woman the Run the front are Excellent With helping Customers get there package off and get stamps ECT... Can't ask for better Employees then the staff you have at the Stoneham Post Office! Thank you it's My Pleasure to come from Medford to do my business here!
Nov 30th, 2023

Oct 5th, 2023

I've had a couple of decent experiences at this post office but, I wanted to acknowledge a mail carrier. I lived in Stoneham for 5ish years and I recently moved to Woburn after getting divorced. Today (a Saturday) my old mail carrier from my apartment on Stevens Street in Stoneham came to my apartment in Woburn (I left a forwarding address) to check on some mail addressed to our old business to see if I forgot to forward the business mail. I truly appreciate the time he took to come and check with me about this and I'm very grateful for the extra effort. He could have easily just returned the mail to the sender but he went above and beyond to make sure he did the right thing with it. Very very impressed.
Jul 29th, 2023