Joy Bowl Poke Springfield

Mar 21st, 2024

Feb 2nd, 2024

I health clean Choose of food. People are very helpful!
Jan 18th, 2024

The rudest customer service Ive ever experienced. Yes I did get there 15 minutes before closing, if Thats a problem close earlier! That is absolutely no way To treat a paying customer. Not sure who the young lady was that served me today, but rolling her eyes, huffing & puffing & not making my order correctly simply because youre closing in 15 minutes was completely unnecessary. I specifically said NO granola in one of my bowls, because my grandmother who is 78 years old, cant chew them, My request was not only ignored, but she didnt try to make it right. All three bows were made incorrectly. One of them missing a topping which I didnt realize until I opened it at home. Furthermore, my grandmother couldnt even eat her bowl because of all the granola So that was a waste. The bowls are good, but not even worth the attitude that comes along with it, along with the overpricing for some fruit. Sad because they lost not only one but 4 Very frequent customers.
Mar 24th, 2024

I have to say none of my issues are with the food that they serve. Their customer service absolutely blows. In a restaurant with one person working behind the counter and five people in line the worker was focused more on call ahead GrubHub orders than even asking anybody in the line if they would like to be helped. Maybe I'm outdated but when I used to work at restaurants or in the retail business, anyone who called up on the phone or did anything on the internet was handled last. The people that actually took the time to come into your restaurant instead of being lazy or the ones that were helped first. I understand the way the world works and now everything is switching to all this electronic garbage however if you're going to focus only on electronic orders maybe close your doors and only allow electronic orders
Jan 4th, 2024