Western Mass Medical Group PC

I have been coming to wmmg for a year now, and have not had any issues. Staff is courteous and helpful, they always call to confirm appointments, and the doctors are top notch. Highly recommended
Jun 16th, 2017

Do not recommend. The staff are terrible, terrible, terrible. They charged us at least twice by saying we missed the appointment, however we never get any mails or phone calls in regard to the appointment. The nurse is not very friendly and responsible. She told me to get the blood work done right after the appointment without telling me to fast. Then they called me later telling me my numbers are abnormal. How can my blood work numbers be correct without fast? The 2nd time she did the same thing, ask me to get the blood work done after my appointment. When I pointed out that the numbers won't be correct without fast, she said, " Did you fast? " I think I'm going to fire them. I don't usually write reviews but my experience here reached my limit. Hope my experience shared here can help people when they make decisions to choose their doctors.
Oct 27th, 2016