Chamber of Commerce

      Zales

      ( 75 Reviews )

      Zales
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      Hours

      Saturday:
      11:00 AM - 7:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      11:00 AM - 7:00 PM
      Tuesday:
      11:00 AM - 7:00 PM
      Wednesday:
      11:00 AM - 7:00 PM
      Thursday:
      11:00 AM - 7:00 PM
      Friday:
      11:00 AM - 7:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.5 - (75 reviews)
      64
      0
      1
      2
      8
      Read Our 75 Reviews

      Chamber Rating

      4.5 - (75 reviews)
      64
      0
      1
      2
      8
      › ‹
      • Janice de Pina

        Joan was a tremendous help in finding the perfect gift for a really dear friend of mine who is celebrating a birthday and recently graduated with her masters degree! Joans level of service was very efficient, she guided me to find a curated gift with her expertise. The present was wrapped so beautifully, I could not be more happy with the choice. I am certain that my friend (who is like a sister) will be enamored with this present. Beyond grateful to Joan and all the efforts to secure such an awesome gift - most appreciative!
        Feb 2nd, 2024

      • Anthony Seiger


        Jan 6th, 2024

      • Diana Namumbejja

        Patti and Mya at Zales in Saugus are the best. They are kind with exceptional customer service. They took their time to make sure I got the best service at the end of their day. They stayed past closing time to assist me. I recommend this place and these ladies.
        Dec 25th, 2023

      • Iris Almonacid

        Amazing customer service! Love that they listened to what we were asking for and made their best effort to help and get what we were looking for. Left with a huge smile!
        Nov 14th, 2023

      • Ashley Porter

        Patti is a saint! She was so patient and extremely knowledgeable about the diamond cuts, collections, and shapes. We are so grateful, as novice buyers, to be supported by her great costumer service! Visit this store and ask for Patti!
        Nov 12th, 2023

      Read Our 75 Reviews

      About
      Zales

      Zales Jewelers has been America's diamond store since 1924. For 90+ years, we have offered excellent quality jewelry at exceptional pricing. Whether you are looking for a breathtaking wedding band or a gift for that special person in your life, we have 437 jewelry stores ready to serve you. Book an appointment today or visit our store in Saugus to browse the best fine jewelry selection of engagement rings, wedding bands, promise rings, gold chains, necklaces, earrings, bracelets, and watches.

      Contact Info

      Products

      • Engagement Rings
      • Wedding Bands
      • Wedding Rings
      • Promise Rings
      • Rings
      • Necklaces
      • Gold Chains
      • Earrings
      • Chains
      • Bracelets
      • Men's Rings
      • Watches

      Services

      • Jewelry Repair
      • Jewelry Cleaning
      • Jewelry Mounting

      Brands

      • Vera Wang
      • Amore La Vita
      • Le Vian
      • Past Present Future
      • Triton
      • Stackable Impressions
      • Love's Destiny
      • Endless Brillance
      • Enchanted Disney
      • Unstoppable Love
      • Marilyn Monroe

      Payment Methods

      • AMERICANEXPRESS
      • APPLEPAY
      • CASH
      • DISCOVER
      • MASTERCARD
      • PAYPAL
      • VISA

      Questions & Answers

      Q What is the phone number for Zales?

      A The phone number for Zales is: 781-231-9448.

      Q Where is Zales located?

      A Zales is located at 1201 Broadway W119, Saugus, MA 01906

      Q What is the internet address for Zales?

      A The website (URL) for Zales is: https://stores.zales.com/ma/saugus/1989?cid=seo-listings

      Q How big is Zales?

      A Zales employs approximately 20+ people.

      Q What days are Zales open?

      A Zales is open:
      Saturday: 11:00 AM - 7:00 PM
      Sunday: 12:00 PM - 6:00 PM
      Monday: 11:00 AM - 7:00 PM
      Tuesday: 11:00 AM - 7:00 PM
      Wednesday: 11:00 AM - 7:00 PM
      Thursday: 11:00 AM - 7:00 PM
      Friday: 11:00 AM - 7:00 PM

      Q How is Zales rated?

      A Zales has a 4.5 Star Rating from 75 reviewers.

      Hours

      Saturday:
      11:00 AM - 7:00 PM
      Sunday:
      12:00 PM - 6:00 PM
      Monday:
      11:00 AM - 7:00 PM
      Tuesday:
      11:00 AM - 7:00 PM
      Wednesday:
      11:00 AM - 7:00 PM
      Thursday:
      11:00 AM - 7:00 PM
      Friday:
      11:00 AM - 7:00 PM
      Nearby Zales - The Diamond Store Locations

      Ratings and Reviews
      Zales

      Overall Rating

      Overall Rating
      ( 75 Reviews )
      64
      0
      1
      2
      8
      Write a Review

      Janice de Pina on Google

      image Joan was a tremendous help in finding the perfect gift for a really dear friend of mine who is celebrating a birthday and recently graduated with her masters degree! Joans level of service was very efficient, she guided me to find a curated gift with her expertise. The present was wrapped so beautifully, I could not be more happy with the choice. I am certain that my friend (who is like a sister) will be enamored with this present. Beyond grateful to Joan and all the efforts to secure such an awesome gift - most appreciative!

      Business Response on Google Jan 30th, 2024
      Janice,Sometimes words cannot describe the way we feel, which is why your 5-star review of your experience with our Team at Zales in the Square One Mall means everything to our team! We appreciate you taking the time to leave us a review. I will let Joan know how pleased you were with her customer service. Truly is what we are all about here! When you’re ready to find the next piece to add to your stunning collection or the perfect gift for a treasured loved one, we will be here to help you Celebrate Life and Express Love. Thank you! Sincerely, Karen Bostrom Store Manager Zales Square One Mall

      Anthony Seiger on Google

      image

      Business Response on Google Jan 4th, 2024
      Anthony,Sometimes words cannot describe the way we feel, which is why your 5-star review of your experience with our Team at Zales_in the Square One Mall means everything to our team! We appreciate you taking the time to leave us a review. When you’re ready to find the next piece to add to your stunning collection or the perfect gift for a treasured loved one, we will be here to help you Celebrate Life and Express Love. Thank you and Happy Holidays!!!

      Diana Namumbejja on Google

      image Patti and Mya at Zales in Saugus are the best. They are kind with exceptional customer service. They took their time to make sure I got the best service at the end of their day. They stayed past closing time to assist me. I recommend this place and these ladies.

      Business Response on Google Jan 3rd, 2024
      Diana,We are so excited that you had such a great experience with our incredibly talented team of jewelers! Our Jewelry Consultants at Zales in the Square One Mall Saugus treat your treasured pieces as if they were our own with incredible attention to their care and restoration. Happy that Patti and Mya gave you such great service. We look forward to seeing you again soon to keep your beloved collection as brilliant as the day you received it! Thank you so much for your kind comments and review. Sincerely,Karen Bostrom SM Zales

      Iris Almonacid on Google

      image Amazing customer service! Love that they listened to what we were asking for and made their best effort to help and get what we were looking for. Left with a huge smile!

      Business Response on Google Dec 11th, 2023
      Iris,We value your kind words! It was a pleasure for me and Ade to help you, and for you to pick out such a beautiful ring.....and a Dazzling Deal!! Here at Zales we love nothing more than helping our valued guests Celebrate Life and Express Love! We look forward to seeing you again to assist you with your next stunning purchase (or to upgrade!) and to help you find amazing gifts for any occasion. Have a wonderful Thanksgiving!Sincerely,Karen Bostrom Store Manager Zales Square One

      Ashley Porter on Google

      image Patti is a saint! She was so patient and extremely knowledgeable about the diamond cuts, collections, and shapes. We are so grateful, as novice buyers, to be supported by her great costumer service! Visit this store and ask for Patti!

      Business Response on Google Nov 24th, 2023
      Ashley,Sometimes words cannot describe the way we feel, which is why your 5-star review of your experience with our Team, Patti in particular, at Zales Square One Mall in Saugus means everything to our team! We appreciate you taking the time to leave us a review. When you’re ready to find the next piece to add to your stunning collection or the perfect gift for a treasured loved one, we will be here to help you Celebrate Life and Express Love.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 75 Reviews )
      64
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      8

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