U-Haul Moving & Storage of Salisbury

Very easy and polite, ptofessional staff
Apr 7th, 2024

Great place to rent from Trailers are reasonably priced
Feb 18th, 2024

Called and spoke to John at this location and he went over and above the call of duty by actually mailing a receipt of a tow dolly that I purchased from them in 2021. John is the assistant manager and is a reliable dependable guy that will not let you down. This location is highly recommended for whatever service that U-Haul does provide for it's customers.
Feb 17th, 2024

I walked in the store and was greeted immediately. Matthew assisted me in renting a 10 truck to in less than 10 minutes! The price is fair and the service is exceptional! I was able to get a one way rental and was amazed how clean the truck was and under 3000 miles! Quality and up to date equipment with great customer service! Thank you Matthew for assisting me and my family on a U-Haul! I recommend coming to this location for a fast and reliable experience!
Nov 30th, 2023

If I could, I'd give NO stars to this location. It was a terrible experience. I arrived at the pick-up, and there was no key in the lockbox. I reserved through a mobile pick up for a Sunday pick up at 8 am. There was no key in the lock box, and I waited for 40 minutes. Luckily, an employee showed up to open the store. The key was hanging on the rack behind the desk. I also reserved a dolly, and it was not in the truck, so I had to scramble to get one. As a result, I was late for my appointment. I did everything right, but U-Haul failed me. I've logged two phone calls with service reps asking for a refund. They said a manager would call me back, but as of today, no one has. I will still call back and continue to ask for a refund. The whole U-Haul rental experience has been an extremely disappointing and lousy customer experience.
Dec 19th, 2023