Home Services at The Home Depot

Jan 24th, 2022

I just moved into a new house and needed blinds installed. I went through Home Depot and just want to say their blinds department is great and was and overall pleasant experience with excellent customer service from everyone I dealt with along the way. Specifically Cesar, Kevin, and Brian- 5 stars to you! Super nice and really great customer service, much appreciated!
Jun 28th, 2017

Ordered my refrigerator from here. Gave the woman my dimensions for the door ways inside and outside and somehow a refrigerator comes that doesn't fit. I am a chef so I need a working refrigerator at all times, and I explained this in depth numerous times. I paid for the item in full yet the refund for the item took almost a month. Was given a loaner that was pretty much a mini fridge, couldn't even fit a pizza box in it. It was delivered with a broken wheel on my front porch. Not to mention they were supposed to bring me loaner fridge earlier that day but delivered it to the wrong address. They left a new loaner outside of some random persons house, in the driveway but tried to convince me it was delivered to me I had to use coolers and bags of ice for almost two weeks due to their negligence & incompetence The managers there do not converse with each other and have no clue what is actually going on, manny in particular. The first time I had an issue I went to the store and requested to speak with him; but he relayed the information through another associate and didn't speak with me.I ended up driving back and forth probably 10 times before I actually got a refrigerator that would fit within the dimensions I provided from the start. So many failed follow ups and empty promises. Would not recommend for appliance orders
Oct 24th, 2022