Berkshire Memory Services

Lindy H. _{on Yelp}

Sep 22nd, 2021

I don't recommend this business.  Wrote a derogatory and defmatory assessment of me based upon psychiatrists notes from the past.  Useless.

Lisa W. _{on Yelp}

Feb 21st, 2023

These people are horrific.  After many attempts to get an appointment for my mother, I got one six months from when I called.  I told them that my mother had dementia and that I am trying to have her evaluated.  I have POA and am handling all her appointments, medical and other.  Instead of calling me about the appointment, they called my mother who knew nothing of course.  They didn't even call me.  My mother said she didn't know anything and to cancel the appointment which they did without even contacting me or her doctor.  When I called them to say they should have called me before cancelling the appointment, they were very uncaring and rude.  They never apologized and said that they made a mistake, and it was my fault that this happened.  Dealing with this situation is a very sensitive issue for the family and should be handled with the utmost of care and respect of which they have absolutely none!