CenterWell Home Health - Pittsfield

I am blessed to have had the services of my in home PT. Matt is a very tall man in comparison to my attic apartment yet warm, personable, down to earth, happy kinda guy. Both professional and a natural humanitarian and his TX exercises, agenda and willingness to work with my needs... My physical self, gate and pain all exceeded my expectations of care after Fairview commons rehabilitation. Thumbs up and walking. Make it up and down to and from a 3rd floor, get through town, take buses from here to BMC appointments. Astounding compliments to this CenterWell.
Mar 21st, 2024

Encouraged and inspired not only by Erin, Robin and Judy for PT with their positive can do attitude and words of encouragement. Im very pleased with my progress,noticed by my family, friends and doctors Amy
Nov 21st, 2023

I submitted a survey a week or so back but I would like to say that you have a big opportunity for improvement if you get your scheduling fixed. Calling the night before and telling you that a visit is planned the next day is not respectful of my time. I have on a couple of occasions cancelled my friends visit due to the night before scheduling . My live in partner is a community nurse and he schedules his next visit with his client during the current visit. Internal communication is another opportunity for improvement, the last example was calling the office on Wednesday to tell you that I was no longer home bound. On Thursday the nurse came for a visit, she was not informed by the office of my conversation that I was no longer home bound, she was not sure if she should continue with the visit or not. I would like to add that this nurse has always been respectful and treated me with the upmost professionalism.
Dec 27th, 2022

Oct 25th, 2018