Staples

Rachel Fletcher _{on Google}

Mar 1st, 2024

Do not trust the opinions of these workers. They sold my mom a printer that didnt work, then upon trying to return it they upsold her on a different printer along with insurance for the new printer. After 4 weeks of using the printer (HP smart tank 6100) the print heads broke so we called the insurance she purchased. They told us they cannot help us even though we purchased the insurance and that we need to contact HP, and the fun part, that this printer is known to have issues like this even though its brand new. Their extended warrantys they sell are a total rip off and not helpful at all. Wait to scam someone in their 60s.

Dale Horsman _{on Google}

Nov 8th, 2023

I went to Staples on Church St in Pembroke to return an Amazon purchase
I asked the clerk Lewis about my return and she took care of it promptly. I guess while I was beong helped a women stepped in line behind me. When Lewis gave me my receipt I informed her that I needed my medicare card laminated.
Lewis asked if I could wait while she took care of the other customer. I said okay. Meanwhile 2 more people stepped in line and Lewis said I had to wait for everyone to be helped prior to
I was the first customer and i felt i shouldn't have to wait so I left
Customer service like this is unacceptable as far as I'm concerned first come first serve

Erin Lucier _{on Google}

Jul 8th, 2023

We go through a lot of office supplies and desk station builds at our office. This store always has desks and filing cabinets available for same day pickup and has helped resolve online Staples orders for us as well. Their printing department is great and all of the poster/laminated prints have come out really nicely. Highly recommend!

Dylan G _{on Google}

Apr 27th, 2023

a young woman at the printing dept was very helpful, great customer service. The invitations came out perfect.