Enterprise Rent-A-Car

GREAT Customer Service, friendly people, very helpful and patient. This a great business, can't wait to rent from them again.
Jan 17th, 2024

Dec 12th, 2023

I think they're names were Nick, Derrick, and Scott. Awesome and friendly and helped me throughout this hard time. Basically almost died I a accident and my insurance got me a retail through them. The process was nice and easy despite I had money owed from a prior visit years ago. Not only did Nick help me he didn't make me feel bad for past mistakes as a kid and respected me as a man got me into a awesome retail and help me resolve the prior debit. When I returned the car Derrick was super welcoming and accommodating to my time. He explained the process to receive my deposit back so I was completely comfortable with the process. Scott I believe is the name was there and gave insight to all questions with Nick and Derrick. I've been doing sal s and customer service for over 16 yrs and theses gentleman got Moxey they each deserve a raise and to be taken to Gordon Ramsay's restaurant. As Gordon says "5 Stars"
Jun 24th, 2023

Recently we had the misfortune of needing a rental car for an extended period of time due to an accident that was not our fault. Tristan Garcia at Enterprise in Palmer made this experience about as pleasant as it could be. He was very accommodating to our needs which changed daily due to repeated completion date changes from the body shop. He walked us through the process every step of the way and made sure we understood every part of this rental transaction thoroughly so there were no surprises at the end. He was extremely pleasant and caring and treated us like we were his most valuable renter. Other associates (Rick also helped us) were equally as pleasant and accommodating. If you ever need to rent a car you can feel confident renting from Enterprise in Palmer, MA. Tristan and his team were amazing.
Nov 21st, 2022

Nov 8th, 2022