Northampton Veterinary Clinic

Jan 8th, 2022

I love this vet. Always super caring and explains everything.
Dec 7th, 2021

Nov 28th, 2021

We just cannot say enough incredible things about Dr. Jessica Dias. She is absolutely PHENOMENAL! Brilliant, considerate, and there for you when you need her. We adopted a senior dog whose owner passed away from covid during the initial surge...she has numerous health issues that are complicated by the fact that we know very little about her background and age. Dr. Dias is always there to help us sort through the challenges we have with her--regardless of how complex and time sensitive they may be. Thank you, Dr...I'm so happy you're in this role supporting animals who deserve it and animal parents that so need you. An additional thanks to Misty, who is an ABSOLUTE ALL-STAR! Misty's love for animals shines in every interaction we have with her--and her empathetic dedication to supporting animals parents going through challenges makes all the difference. Thank you so much--we are so appreciative
Jan 11th, 2022

My 16year old beloved dog was at the end of his life. I called to talk to a vet for advice…not sure if my dog was in pain because of his distress. Was not allowed to talk to a vet…apparently they were too busy…only allowed to talk to a technician…who told me false information. Your pet can be buried in a pet cemetery…they said…no he could not…I found out the day he was euthanized. Let’s talk about that day. I was told to call when I arrived so that I didn’t have to wait in line inside. Call when you arrive and we will take you into a private entrance so you do not have to wait in line. I called…no one answered…3 times it went into voicemail. I went inside completely in tears while everyone in the waiting room stared at me, mortified. After 5 minutes waiting in line…the woman behind the desk escorted me to a room with my son, mother and dog. Clearly, she was annoyed and said, “not sure this arrangement would work.” I was told previously on the phone that immediately upon arrival my baby would be given a sedative because dogs have anxiety when they are at the vet. That way we could spend quality time with him before we put him down. My dog sat anxious for 30 minutes before anyone even acknowledged that we were there. When they gave him the sedative…they knocked him so far out…we never had any chance of saying goodbye. His tongue was dripping from the side of his face.I was horrified not to mention completely mislead about the process of giving my beloved dog into their end of life care. How can this happen anywhere???? I have a horrifying memory of my beloved dog’s last moments. This was preventative…if only they lived up to their word
Dec 18th, 2021