Dollar Tree

Typically a good store. However, today. Saturday I went in around 9:20pm( I checked the hours before I left and it said they were open until 10pm) When I got there. The cashier said they were closed and were locking up She was rude and refused to take My 2 items. If it says 10pm, then stay open until 10.Not leave when you want This is not the 1st time this happened based on others notes
Mar 24th, 2024

Mar 18th, 2024

This location is played out.....between the snap/ebt crew PLUS the illegals, you'd best find another
Jan 21st, 2024

Sep 10th, 2023

Love this dollar tree store itself for how big and well stocked it is. However, today on 1/19/24 @ 13:37 according to my receipt Sales Associate Judith treated me like I wasn't worth even a moment of genuine kindness despite the fact that her coworker who was about to clock out was extremely welcoming and friendly from the moment I said hello to her and asked her a question. Did not catch the friendly Store Associate's name but she reserves a raise just for how hard working and friendly she is - her register was two over from Judith's if that helps to know who Im referring to. I bought quite a few items today because as a Mom on a budget with a toddler I love getting seasonal decor, toothbrushes, educational items, crafty stuff & even snacks for him at a good price and I rarely get to enjoy shopping on my own often anymore so it was nice to be able to peruse the aisles and really consider what I wanted to buy. When I got to the register I was getting tired so I completely "spaced" on getting my items on the conveyor belt while Judith was finishing up with another customer and when I realized it I said "I'm sorry I completely spaced that I could've been doing this!" while I started getting my items up on the belt. For some reason Judith wouldn't acknowledge my existence as a person and refused to speak to me... I got super anxious over it and a line formed behind me right after that as well. I know I should've been watching her scan the items more carefully but her off putting silent attitude towards me had me so anxious that I got distracted by the negative vibe she was giving me. I thanked her for all three of the bagged items she put together as she went and she continued to ignore me like I was a trash person who wasn't worth her breath. The only words I heard her utter was "79.92" which was the supposed total for my items. I gave her my money and she gave me change. I thanked her again and all I got in response was a very condescending and mean toned "mhmm" with her lips closed, it was like she couldn't be bothered to speak an actual word to me beyond the total which was wrong. When I got home showing my son's father all the awesome stuff I bought him I noticed one of the dollar tree plus items I bought was missing. That is what led me to check all the items I bought as well as the receipt. I discovered that although I was never charged for or given the extra Dollar Tree Plus item that I wanted to purchase- I was also double charged on 3 separate items. I know how many of what I picked out and brought to that conveyor belt to purchase and although it was only a $3.75 overcharge plus tax (for the 3 items I was charged twice for) - it's a little disappointing that I also lost out on a $5 (plus tax) item that I had intended to purchase and was never charged for or given. So really Dollar Tree- you lost out on more money to be made. I'm not even going to ask for my money back on the 3 items that I was double charged for at all- not worth the hassle to me despite the fact that I got ripped off. The bigger issue to me from that whole experience was the absolute rudeness and silent attitude that Sales Associate Judith displayed pretty blatantly to me in front of everyone. I love that store so I'm not going to let Judith scare me away from being able to provide things my family wants or needs but I absolutely had to come leave a review and explain how horribly she treated me. Because, frankly, being that mean to paying customers who go out of their way to say sorry over something small and thank you repeatedly while you passive aggressively ignore them is so cruel. She has no idea what anyone is going through and I showed her the grace she could've shown me as a person but chose not to for some reason. But the truth of the matter is that Judith either did not pay attention to what she rang up or she intentionally did it because she singled me out and had something against me. Bottom line is that she's capable of continuing to make the store lose out on money that could be made and she wasn't nice to me.
Jan 31st, 2024