Dermatology Services

Feb 11th, 2024

I like them, it's easy to get an appointment a s they have done what's needed
Jun 21st, 2023

Friendly staff and clean office. The MD answered all my questions and made sure I understood what was causing the skin issue as to prevent flare ups in the future. Avoid Fridays if youre trying to get out on timeseems like their busier days.
Jun 12th, 2023

The best!!! Grace is a HUGE asset!!! Bedside manner. Is A+. Girls at check in and check out couldnt of been nicer. Makes your experience less stressful
Apr 1st, 2023

Im going to give this place a 3 because I am still a patient here.. however they lack communication. The front receptionists dont even listen they just transfer you right over to the medical staff and then you get a voicemail and you leave a message and dont get a call back for days if at all. Im in the process of getting on biologics after roughly 25 years of having guttate psoriasis and the pharmacy calls me and says insurance covered it 100% itll arrive next week then the nurses assistant calls me today to tell me the PA wasnt approved in fact it was denied and we are going to start a different biologic. So now you can imagine Im annoyed. I had a nurse ambassador call me for the skyrizi program talking to him for over an hour about getting my confidence back and the pharmacy then says its 100% covered but then dermatology services calls me 2 days later after receiving a fax that I was denied at 3 pm on a Friday when you guys are closed. So she asks me to ask the pharmacy if there are any refills (clearly the woman doesnt know how to do her job) the pharmacy kind of chuckled and said wouldnt the office know theyre the ones who sent it its a step medication their wouldnt be refills yet but they are the ones who sent it in . So now I call back to explain to the nurse assistant and oh guess what shes gone after literally talking to her 5 mins prior. So then I ask to speak to the doc and she was also rude that they were closed and this wont be handled over the weekend and my NA has been handling your case not me . No communication, lacks compassion for their patients I was literally balling in tears because I was so happy about this medication to make me feel better and they had me stressing out today. All in all I called my insurance and it is covered . I would like to speak to a supervisor Monday because I am not happy with your staff here and how they treat their patients !
Sep 4th, 2023