Ballard Designs Natick Massachusetts

Great selection!
Apr 6th, 2023

All I can say is WOW ! This was my first time shopping here and I couldnt be more happier. We were thanked for coming in ! I didnt feel pressured at all , was left alone to explore the store and really look . The selection they have is amazing.I will definitely recommend to my family and friends!!!
Dec 30th, 2022

Very surprised to see the one star reviews. Bettina was fabulous. I had very little time to pick up a mirror. She was extremely helpful and efficient and not only took my order on the phone, but brought it down to the loading dock for pick up. I did not have to park or go into the mall.  Five starts because of her!
Oct 30th, 2022

Amazing place for indoor designs
Oct 6th, 2022

Jim was great! I called to get dimensions for drawers for the Millstone Island. (The drawer dimensions are not listed on the website. Overall dimensions are listed, but not individual drawer dimensions.) I tried the Live Chat, which did not have the info and they directed me to try the customer service email and the customer service 1-800 number. The 1-800 number did not have the info, but they checked inventory to see which store had the item in stock so I could call and ask a salesperson to measure. Then the 1-800 rep transferred me to the Natick Store. Jim answered the phone and took the time to measure the three types of drawers on the item and also how far the drawers pulled out. This information is incredibly crucial to me since I do not have a lot of space in the intended room and i'm trying to maximize every inch. Jim sounded like he was having a super busy morning, but he was polite and speedy and I very much appreciate his attention!
Aug 17th, 2022