Main Street Veterinary Hospital

My dad and I have been bringing our kitty, Miro, here since we brought her home 18 years ago. The care has been consistently good, but what inspired me to write this review was the way Dr. Rullan treated us -- all three of us -- through one of the hardest decisions of our lives. When the blood work came back, she made sure we understood what the test results meant and what our options were -- either for euthanasia or further palliative care -- and was prepared to give us as much time as we needed to make that choice. When I brought Miro in for her final visit, Dr. Rullan and the vet techs handled me with kid gloves, which was absolutely what I needed at the time. I was given a comfortable, private room and as much time as I needed to cuddle my girl and say goodbye. When I was finally ready (as ready as I would ever be), Dr. Rullan came in and gently, quietly walked me through each step in the process and let me know what I should be prepared for, and then offered more time if I wanted it. She started only when I was ready, and every single step was prefaced with an explanation and a check-in with me. If I needed some time between steps, she waited until I gave her the go-ahead to continue. When it was over, she once again gave me as much time and space as I needed to say my last goodbyes. I was a sobbing wreck the entire time and not for a single second did I feel self-conscious or judged for it. Going in, I wasn't sure what to expect. But the compassion and gentleness I received from Dr. Rullan and her team during one of the worst moments of my life was just... absolutely above and beyond. There's no such thing as an ideal scenario for losing a family member. But if there were, I think Dr. Rullan provided that for me and Miro. (I also ordered an urn through the clinic by phone after the fact. I have some misgivings because I wasn't charged for it, so I'll update when we receive the ashes -- hopefully in the urn I picked out).
Oct 10th, 2022

Jul 14th, 2022

Mar 31st, 2022

Even though the practice has been transferred I was very pleased with the staff, especially the technician Elise and Dr. Weber. They are both very competent and friendly. The best part is that they REALLY listened to me and answered my questions. My cat is in good hands with them!
Mar 8th, 2022

Oct 31st, 2021