Savard & Moskos Eye Health Care

Mar 20th, 2024

Feb 10th, 2023

I am so happy I switched to this eye center. The staff are welcoming, patient and knowledgeable. The building is also very clean! Dr. Moskos was so kind and helpful when I had my exam. Many options are offered for both glasses and sunglasses. They communicated very well with me when mine came in and were ready for pick up. Thanks for new glasses! I absolutely love them.
Mar 4th, 2022

My most recent experience was a huge disappointment. And this is referring only to the shop. I had called earlier in the day, confirming time the store closes, which was assured to me 5pm. My 5 year old needs a new script, and honestly I have bought her glasses there for the last 4 years, always having a pleasant experience. Today was not that. I took off work early to get there with over a half an hour to spare before closing time. Knowing I would most likely only be in There for about 10 or 15mins. I was turned aways because they do not accept shoppers past 4 apparently which was not informed to me. I would think that since this was thier mistake, they would take into consideration. That the they also wouldn't be spending much overtime since the options for children are limited. Dont get me wrong, I understand new policies and thier importance, but I still believe customer service is also important, especially with the lack of stores, and ability to keep customers. If you don't want people in the shop past 4 to buy something then close at 4, not 5. I have worked in retail and cleanup is part of the job, no matter what the circumstance. I'm sorry you didn't want to stay after to clean possibly 3 pairs of glasses I might touch, but now that's your loss of a sure sale.
Oct 16th, 2021

*This review has nothing to do with Dr. Moskos herself - She has always been great and attentive.* I had my yearly exam today. When I checked in, I was told of my costs for the exam and explained that I would be purchasing contacts before I left, and I asked if I could pay for it all together. I was told no, which was whatever... just annoying to have to complete 2 separate transactions at the same place. When I went in to see the doctor I was asked, "what are you here for?". Shouldn't they know that? Many things continued to happen during the appointment that had me ready to walk out... the worst having to reach out to my husband to get numbers off of my contacts box because they didn't know specific details about them... as a long time patient, I was upset that they didn't know that information. I refused dilation today as I was driving and am sensitive to it. That was a whole thing. I went to schedule a dilation and asked to see Dr. Moskos for that. I was, again, told no by the receptionist. I don't understand why I am unable to see a doctor of my choice. The receptionist was very standoff-ish. Ordering contacts was a very weird experience too. So basically I paid for an exam which only half happened and I am refusing to reschedule with a doctor who has no idea about any of my information. I'm extremely disappointed with the care I received today all around. This truly is a bummer because Dr. Moskos is fantastic.
Sep 16th, 2021