Thai Chili Basil Restaurant
-
454 Franklin St
Melrose, MA 02176 - 781-662-9888
Hours
Chamber Rating
-
Shaylynn Devin
Mar 22nd, 2024 -
BrittanyDaniel Wood
Mar 5th, 2024 -
gabriel da silva verosa Silva
Out of plenty of Thai restaurants Ive tried this is the best Thai food Ive ever had, always go back for more!!!
Jan 8th, 2024 -
James SDO
We will never order from here again. Ordered Grubhub at 6:10. Order was supposed to arrive at 6:45 guaranteed. At 7:10 we called and they went to check on order but didnt return to phone. We heard all this background restaurant noise. We had to use another phone to call them and say that they left us hanging on the other line. They check the order and said its on the way. Grubhub app map shows the order still hadnt left. Then we contact Grubhub and they contact restaurant. Restaurant again lies to them saying its on the way but map shows it wasnt. We called again and once again they said its on the way. Finally at 7:35 we canceled the order, 50 minutes after it was supposed to have already arrived. Never again. If you cannot deliver food to customers at the guaranteed arrival time, then do not accept orders you are too busy to handle. And lying several times to your customers saying food is on the way when it isnt is a TERRIBLE way of building customer trust and loyalty. We do not like lies!
Nov 21st, 2023 -
Sean Sweeney
Jun 4th, 2023
Contact Info
- 781-662-9888
Questions & Answers
Q What is the phone number for Thai Chili Basil Restaurant?
A The phone number for Thai Chili Basil Restaurant is: 781-662-9888.
Q Where is Thai Chili Basil Restaurant located?
A Thai Chili Basil Restaurant is located at 454 Franklin St, Melrose, MA 02176
Q What is the internet address for Thai Chili Basil Restaurant?
A The website (URL) for Thai Chili Basil Restaurant is: https://order.thai-chilibasil.com/
Q What days are Thai Chili Basil Restaurant open?
A Thai Chili Basil Restaurant is open:
Thursday: 12:00 PM - 9:00 PM
Friday: 12:00 PM - 9:00 PM
Saturday: 12:00 PM - 9:00 PM
Sunday: Closed
Monday: 12:00 PM - 9:00 PM
Tuesday: 12:00 PM - 9:00 PM
Wednesday: 12:00 PM - 9:00 PM
Q How is Thai Chili Basil Restaurant rated?
A Thai Chili Basil Restaurant has a 4.3 Star Rating from 54 reviewers.
Hours
Ratings and Reviews
Thai Chili Basil Restaurant
Overall Rating
Overall Rating
( 54 Reviews )Shaylynn Devin on Google
BrittanyDaniel Wood on Google
gabriel da silva verosa Silva on Google
Out of plenty of Thai restaurants Ive tried this is the best Thai food Ive ever had, always go back for more!!!
James SDO on Google
We will never order from here again. Ordered Grubhub at 6:10. Order was supposed to arrive at 6:45 guaranteed. At 7:10 we called and they went to check on order but didnt return to phone. We heard all this background restaurant noise. We had to use another phone to call them and say that they left us hanging on the other line. They check the order and said its on the way. Grubhub app map shows the order still hadnt left. Then we contact Grubhub and they contact restaurant. Restaurant again lies to them saying its on the way but map shows it wasnt. We called again and once again they said its on the way. Finally at 7:35 we canceled the order, 50 minutes after it was supposed to have already arrived. Never again. If you cannot deliver food to customers at the guaranteed arrival time, then do not accept orders you are too busy to handle. And lying several times to your customers saying food is on the way when it isnt is a TERRIBLE way of building customer trust and loyalty. We do not like lies!
Sean Sweeney on Google
Overall Rating
Overall Rating
( 54 Reviews )Write a Review
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