Transmission Reis

We plugged a snap on scanner and it read no codes So we then connected a Autel scanner no codes. Then we checked the transmission fluid level first before any other Diag. The vehicle came in with little to no movement. Very bad delayed shifting. We pulled the Transmission pan and found some debris consistent with high mileage and worn out usage. We Flat rate the Diagnosis at $200.00 as to make you as a costumer not spend high prices for the hourly rate it would cost to do such diagnosis. Transmission on this of model 5R110 may of had to be relearned through a sequence of which the technician did prior to moving it out of the garage. Even after the drop of the transmission pan, New Fluid added the transmission did not want to move correctly. the valve body with solenoids are $1200 for the part. It will in most cases cost less to rebuild the unit as if were new. We do apologize you feel this way , but we did what you asked us to do. The vehicle came in with the same issue it left with. We offered you a refurbished or rebuilt unit to save you money not to make the buck. Offering you our standard warranty 12 month or 12000 mile warranty which ever came first. The cause of the failed unit is due to port servicing not from Transmission Reis. We are ATRA associated members with a nation wide warranty had you went with our low offer we gave you in a remanufactured unit. We tried to accommodate you as the issue on the Power steering which only had minor air in the system due to the hash cold. We do apologize you decided not to go with our offer. However the vehicle had prior underlined issues and the diagnosis of dropping the pan would be a 50/50 split chance it would cause more damage as it did. Looking at our street cameras we have noticed not mobile tech came out to our building as you referenced. Again we do apologize you feel negate as to our diagnostics this way The vehicle was not shifting correctly when you drop it off to the shop. How would this be our issue. When the vehicle did not shift or drive correctly. Thank you for using Transmission Reis.