Gauthier & Sugermeyer is located at 77 Winsor St STE 301 in Ludlow, Massachusetts 01056. Gauthier & Sugermeyer can be contacted via phone at 413-547-2820 for pricing, hours and directions.
Contact Info
413-547-2820
(413) 547-2820
Questions & Answers
Q What is the phone number for Gauthier & Sugermeyer?
A The phone number for Gauthier & Sugermeyer is: 413-547-2820.
Q Where is Gauthier & Sugermeyer located?
A Gauthier & Sugermeyer is located at 77 Winsor St STE 301, Ludlow, MA 01056
Q How big is Gauthier & Sugermeyer?
A Gauthier & Sugermeyer employs approximately 2-5 people.
Q Is there a key contact at Gauthier & Sugermeyer?
A You can contact Keith Gauthier at 413-547-2820.
Q How is Gauthier & Sugermeyer rated?
A Gauthier & Sugermeyer has a 4.0 Star Rating from 4 reviewers.
Fantastic service, everyone is knowledgeable and helpful. My entire family has been using them since they first opened up. Would highly recommend.
Jared Buell on Google
Paudraig Curran on Google
I've tried doing my own taxes. These guys fixed the mess I made of it. Friendly, competent, and efficient, I've been back to them every year since.
Pam J. on Yelp
Where do I begin? You don't actually get to meet with your accountant. You pass your paperwork through a window to a very harried secretary who's borderline rude. He tells you to bring $295.00 when you return. (Yikes...) I try to add that my last years' return was filed married jointly and "Nope nope nope nope nope, nope. I don't care. Nope."Felt really weird and I wish I'd followed my gut.When I returned days later, I was floored because the return was substantially less than I'd expected. I quietly asked if there might be some information I'd neglected to provide, and that there might be something I hadn't considered, etc. Window-man flips thru the paperwork and pronounces everything in order, and since I've obviously made some huge error somewhere I feel the tears come; I ask when or if I'd be sitting down with or meeting the accountant at any point. "Nope." All of a sudden one of the accountants came charging down the hallway toward us, snatches the paperwork from window guy and barks "What's the PROBLEM HERE?!" I try to explain that "in a similar past-return I" and was cut off. This man was incensed and yelling he didn't care about my past experience, did I think I was special? He yelled "I pay taxes, HE pays taxes, you think you don't pay taxes? You must be SPECIAL! If you don't want this, go NOW!" etc. I asked "Sir, why are you yelling?" (I'd been quiet, respectful and only expressed confusion and hurt.) He was actually half-bent at the waist and screamed " I. AM. NOT. YELLING!" I asked, could I just, for my $300, sit down with you for a minute so you can explain it to me?He said that would be $200 an hour extra. I was so, so stunned by all of this I couldn't help that tears came down my cheeks and could barely whisper. I asked, can I just pay for this and take some time and look it over for a minute before I send it?""No. It's going electronically or it's not going. Are you signing it or not?"I signed it. I'm astonished even hours later. I realize that the last tax days in April must be a nightmare for accountants. But now I see why you'll never get to meet these tax-guys or do anything but sign and pay top dollar, and quite possibly have someone go postal on you in front of everyone if you ask ANY question. During super-stress on the job, I can almost understand and maybe forgive condescension, or curt answers, or maybe impatient or harried behavior.....as long as it's PROFESSIONAL and a tiny bit respectful.This was so bizarre I wish I'd thought to record it in my IPhone, but I was too blown-away to even think of it.It may have been a fluke, but do you want to chance it? And you don't ever meet your tax preparer unless he comes out by chance and has a virtual melt-down for your having the audacity to ask if there could be some error or something I forgot to include?This was unlike anything I'd ever experienced on a professional level. Still shaking!
