Acre Family Day Care

The reason why am giving you guys one star is because my son attended Yasmins family child care and was not a pleasant experience at all. Shes a liar and made up all kinds of lies. My son has been congested and has had this cough that wouldnt go away which he had before he started daycare at this daycare. The owner was concerned and I said will bring him to his doctor to run all kinds of test which all came back negative and was healthy and got a doctors note which I gave to her. She kept complaining about it and am like the doctor said he is fine and I had to miss work because of this lady. If your child has a slightest cough or running nose I will suggest to not bring your kids to her because she acts like she knows all or a doctor and will make your life a living hell. Worse place ever . Do not bring your child to Yasmins daycare because she is not reliable and a liar. She doesnt take doctors note into consideration.
Apr 8th, 2024

Abusive!!!!!!!!
Nov 5th, 2023

I requested to transfer my daughter to new provider with ACRE. Was not for negative reason. Current provider was fine. When I visited the office to fill out new paperwork, after giving two week notice, office staff claimed that I have an open DCF case on my daughter and this requires a release. I explained that I do not have an open case or clinical case for my child attending ACRE. They said directly to me that yes I do and again, in order to transfer my daughter ti new provider I must sign a release to DCF. I felt threatened, frightened, confused, anxious - and as if they were trying to gaslight me bc they were directly stating to me that I have an open DCF case/clinical case and must sign release. This conversation did not last long as I became sick to my stomach from feeling attacked, my PTSD and said I had to leave and will continue later. I was then spoken with by supervisor who continued with stating the same things that the office staff claimed about DCF ALONGSIDE that I blew up and was yelling and screaming in the office. I most definitely was not - I was experiencing an anxiety attack from my PTSD and feeling confused/frightened by what was happening to me in front of my older children. The supervisor then stated that her staff called Lowell DCF and allegedly were told that I do have an open case for my daughter. To be very clear - I hold full legal custody for all three of my children. My daughter attending ACRE does NOT have open Or clinical case w Lowell DCF. When this phone call ended - she followed up w me via text. No apology. No accommodations. I would only text bc I did not feel comfortable as I did not want to be lied about my character/behavior over the phone and could simply text and have my paperwork mailed to me so I would not have to be forced into meeting with supervisor in the office. She proceeded to end my daycare service despite my request for accommodation due to my mental health and need for assistance so I could maintain my schedule at work and provide my daughter w new provider I really liked. I was told 4x by staff including the supervisor that the manager would call me back (I gave my email address as well). I was not contacted. I was discharged the following Friday. My daughter came home crying that day. I am currently unable to attend work this week. I do not recommend ACRE Family Child Care. I would not trust my child with professionals who manage their business so manipulative and without compassion. They made me feel sick to my stomach and scared. I am now without a weeks check I desperately need due to financial hardship. Never again.
Jun 1st, 2022

Nov 7th, 2021