Hot Topic

Glenn Pfullmann _{on Google}

Dec 9th, 2023

Small store and a little disorganized, but was able to find someone to help me find what I was looking for.

Sam Snooker _{on Google}

Nov 25th, 2023

Girl working got mad I was unfolding all the t shirts. Sorry but its your job to fold them back up

Astraeus Titan _{on Google}

Jul 28th, 2023

Great stuff but the girl working was rude

Emma M. _{on Yelp}

Dec 14th, 2022

I love hot topic, there's great merchandise and I can find nice gifts for people. Today I had a quite negative experience, not because of the store but because the customer service or should I say lack thereof. I bought socks and the person I was with bought a shirt. The cashier scanned our items and I picked up the socks to put in my bag. In the most condescending snappy tone she said don't put it your bag until it's paid for. I totally understand, especially if it is company policy. However she did not have to treat us that rudely. Believe me, I have worked in customer service and I would NEVER take that tone with someone, especially if it was an honest mistake. I understand why she told me to not put it in my bag, but the rude condescending, belittling tone was highly unnecessary and unprofessional. Do better.