Tick's Auto Repair & Wheel Alignments

Needed immediate service for engine repair and snow tire application. Tick's was timely, professional and responsive. Car is driving like a dream. Thank you, Shawn.
Dec 3rd, 2023

Oct 20th, 2023

I had some suspension work done over the summer and Shawn and his team did a great job on my truck. The garage is spotless which says a lot about how they approach their work, and they stand behind that work and the products they install. Service: Steering & suspension repair
Oct 4th, 2023

Always professional, one-time; a repair shop that actually listens to the customer.
Aug 13th, 2023

Friendly... but not reliable. Brought my wife's car in for 50k service (basically an oil change), alignment, and requested new breaks as I knew these were at the end of their life. They did the oil, alignment, and rotated tires (not asked for... $90, tires were new and just installed 2k miles ago). They didn't do the breaks as there was a shred of life left.. but not enough to go another 5k/oil change... Gave them the benefit of the doubt and scheduled a break job for 8am the following Monday. They assured me they would have the parts and have me done by mid-day. Dropped car off as they opened at 7:59am and wished them well. Asked they call as soon as it was complete as I had meetings and an appointment to get to. No call by 11:45am and I return at noon after wandering around Ipswich in the rain for 4 hours. Car is sitting in a parking spot with nothing done. I won't be returning for another disappointment, go check out one of the other local shops for help. Probably doesn't apply to "fleet vehicles" as one of those was given preference over my spot today. Hopefully the fleet owners take the time to leave a review. Services: Steering & suspension repair, Brakes, Auto maintenance
Mar 19th, 2023