Stop & Shop

i feel like they can do better it looks like the place hasn't been remodeled since the 70s meanwhile Big Y down the street looks like it's high tech and bougie UPDATE: Stop & Shop is stepping up it's game, so much has improved including their prices, definitely get the Stop & Shop app very impressive, nice clean store I enjoy spending my income here
Mar 28th, 2024

Mar 26th, 2024

I mistakenly purchased the wrong peanut butter. I have a kidney issue and when I got home I realized I had purchased the type with salt in it. The jars look very similar. I took it back to the customer service counter and the woman said I could leave it at the counter and retrieve the type I wanted and exchange it. I went back to the aisle and like a stealth fighter, the store manager, whom we never see on the floor, appeared and accused me of getting it from another store. The manager thought he had caught a thief and was telling me a lie to try and confuse me. He told me that based on the code printed on the top of the jar, that it came from another store. I emailed a representative from Stop and Shop and she told me that this wasn't true, that by reading the code on the top of the jar, you cannot tell which store it is from. It is unclear why the store manager said this. Before I left I took pictures of the tops and emailed them to the representative to show her the jars. In the end I received store credit because replacements were not available. I felt the store manager went off half cocked and I felt violated and threatened. I bent over to read his name tag and he told me that wasn't necessary because his name would be on a piece of paper I would receive when I left the store. It was not. I filled out something with my number and name, the store manager said he couldn't read it so I provided the details for him. It is true that I had lost the receipt in my truck, but Stop and Shop allows exchanges anyway. As a note, Stop and Shop is owned by Ahold, a company in the Netherlands, and Big Y is U.S. owned. That is the story of my experience.
Mar 16th, 2024

Mar 7th, 2024

Love their deli meats always quality
Feb 17th, 2024