Kwik Print
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35 Bridge St
Great Barrington, MA 01230 - 413-528-2885
Hours
Chamber Rating
-
Shoshana Candee
I believe this place is one of the best places for printing! I can only compare to staples and this place is way more affordable and better quality!! Professional and I HIGHLY recommend !
Apr 11th, 2024 -
peter klinkowski
Fast efficient service oriented.
Jan 1st, 2024 -
Jodi Rathbun
As a customer of Kwik Print for many many years. I can say their customer service and the quality of their work exceeds my expectations every time. All projects are done in a timely manner. Normally every project is ordered via online/email and if I have any questions or if Trish would like to make suggestions I welcome them-for she knows what her printers can do better than I do. I was just shocked to read a negative comment, for the writer cant be more off base. Each and every person and project gets handled with nothing but professionalism.
Dec 9th, 2023 -
Lia Russell-Self
Although I had some good experiences in the past, particularly associated with larger organizations, I cannot recommend this company. As an independent artist, I reached out through their portal to get some prints of my work. Even though the form asks for information, the staff apparently don't see it or don't care unless you are a larger organization. I was never contacted about questions and they had or when the job was done, though I was aware that somewhere in their system they had my email because I did receive an email that my files were delivered. I called twice to see if my order had been received/was done and both times were brusque and bordering rude ("who even are you?" when asking for my name, "are you sure you meant to contact us?" when describing my work that had been submitted, "I don't know how much it is, that's not my job" after the the second call ensuring that my order was done). Finally, when I went in to pick it up, none of the full size images were cut down (they include crop and bleed marks that were specifically requested online), none were in order as they show up in the document, the paper was simple, slightly heavy printer paper ( even though I had filled the form out to have everything printed as posters), and one image was so badly off on color (yellow and beige for a pink and details blurred so badly). All of the above are things that happen and could have worked with the company in spite of it, if they even dared to be helpful. When bringing the paper quality and color correction concern to Kendall, I was shut down immediately with "I know you think you're busy, but we have so much to do" AND THEN BEGAN LISTING OTHER PROJECTS. When I clarified that I was just asking for help to see what could be done better, Kendall followed up with "well this is what our toner does" and proceeded to followup with how my PINK was just going to come out YELLOW, despite pulling up the original image that is so clearly a solid pink. When I said I was not willing to pay for these, still not bringing up even half the other problems, she said "well, I hope you have better luck at Staples." Completely unprofessional, absolutely no attempt to help. I felt because I was not a large account, they couldn't care less. It would have been SO MUCH EASIER if I had just gotten an email 5 days ago saying that they were not able to fulfill, for whatever reason, rather than going through this circle of bs. Staples would be better both in quality and customer service, which says way too much.
Nov 25th, 2023 -
Theresa Kern
Jul 28th, 2023
Contact Info
- 413-528-2885
Questions & Answers
Q What is the phone number for Kwik Print?
A The phone number for Kwik Print is: 413-528-2885.
Q Where is Kwik Print located?
A Kwik Print is located at 35 Bridge St, Great Barrington, MA 01230
Q What is the internet address for Kwik Print?
A The website (URL) for Kwik Print is: http://www.kwikprintinc.com/
Q What days are Kwik Print open?
A Kwik Print is open:
Saturday: Closed
Sunday: Closed
Monday: 10:00 AM - 2:00 PM
Tuesday: 10:00 AM - 2:00 PM
Wednesday: 10:00 AM - 2:00 PM
Thursday: 10:00 AM - 2:00 PM
Friday: 10:00 AM - 2:00 PM
Q How is Kwik Print rated?
A Kwik Print has a 4.4 Star Rating from 16 reviewers.
Hours
Ratings and Reviews
Kwik Print
Overall Rating
Overall Rating
( 16 Reviews )Shoshana Candee on Google
I believe this place is one of the best places for printing! I can only compare to staples and this place is way more affordable and better quality!! Professional and I HIGHLY recommend !
peter klinkowski on Google
Fast efficient service oriented.
Jodi Rathbun on Google
As a customer of Kwik Print for many many years. I can say their customer service and the quality of their work exceeds my expectations every time.
All projects are done in a timely manner. Normally every project is ordered via online/email and if I have any questions or if Trish would like to make suggestions I welcome them-for she knows what her printers can do better than I do.
I was just shocked to read a negative comment, for the writer cant be more off base. Each and every person and project gets handled with nothing but professionalism.
Lia Russell-Self on Google
Although I had some good experiences in the past, particularly associated with larger organizations, I cannot recommend this company. As an independent artist, I reached out through their portal to get some prints of my work. Even though the form asks for information, the staff apparently don't see it or don't care unless you are a larger organization. I was never contacted about questions and they had or when the job was done, though I was aware that somewhere in their system they had my email because I did receive an email that my files were delivered. I called twice to see if my order had been received/was done and both times were brusque and bordering rude ("who even are you?" when asking for my name, "are you sure you meant to contact us?" when describing my work that had been submitted, "I don't know how much it is, that's not my job" after the the second call ensuring that my order was done).
Finally, when I went in to pick it up, none of the full size images were cut down (they include crop and bleed marks that were specifically requested online), none were in order as they show up in the document, the paper was simple, slightly heavy printer paper ( even though I had filled the form out to have everything printed as posters), and one image was so badly off on color (yellow and beige for a pink and details blurred so badly).
All of the above are things that happen and could have worked with the company in spite of it, if they even dared to be helpful. When bringing the paper quality and color correction concern to Kendall, I was shut down immediately with "I know you think you're busy, but we have so much to do" AND THEN BEGAN LISTING OTHER PROJECTS. When I clarified that I was just asking for help to see what could be done better, Kendall followed up with "well this is what our toner does" and proceeded to followup with how my PINK was just going to come out YELLOW, despite pulling up the original image that is so clearly a solid pink. When I said I was not willing to pay for these, still not bringing up even half the other problems, she said "well, I hope you have better luck at Staples."
Completely unprofessional, absolutely no attempt to help. I felt because I was not a large account, they couldn't care less. It would have been SO MUCH EASIER if I had just gotten an email 5 days ago saying that they were not able to fulfill, for whatever reason, rather than going through this circle of bs.
Staples would be better both in quality and customer service, which says way too much.
Theresa Kern on Google