Coastal Plumbing and Heating

Ken and his son did a great job in replacing my water heater in a very timely manner. Reasonable, honest pricing and both were very pleasant to deal with. Will hire Coastal Plumbing and Heating again.
Feb 16th, 2023

Answered my late evening phone call and replaced my leaking hot water heater the next morning at the agreed upon cost. Couldn't ask for a better response or outcome. Already recommending them to others.
Feb 16th, 2023

Nice guy, good work and very responsive. He works along side his son, which is cool. Only downfall was that he was an hour late. He apologized for the inconvenience. Would give 4.5 if i could.
Jan 6th, 2023

Dec 30th, 2022

I bought a new home earlier this year and back in March I wanted to move my toilet to the other side of my bathroom. This is something that could be done after sending pictures to Coastal Plumbing. Ken priced the job at $1800 because it would be a full days work. Ken showed up exactly one hour late from the agreed upon 8AM start time at 9AM. He arrived with his son, did not have a flange (quite odd for a plumber) then left the property for 1 and hours. He banged around downstairs with his son for about an hour then left for lunch for another hour and 20 minutes. The job was completed in addition to repairing a pipe in the basement by 3:35PM. This pipe is on a pitch and I will need to have another professional fix it. Ken had said at one point that morning that he quotes the job based on the time it will take and the customer could end up paying a lot less if it is done in less time. Ken was not only unprofessional during the entire ordeal, but I then called him to tell him that I believe that this was an unfair price and explain the hours he was missing throughout the day his response was, You should have done your homework and not went with the first quote given. Yes a comment you wouldnt expect to hear from an owner. This review is so that anyone doing their homework will take these wise words and do your homework, do not go with the first quote given!
Nov 22nd, 2022