Dean Bank

I made a phone call to this location. The time of the car was 930 oclock in the morning its 1117. I still havent heard from her yet. Yikes I left the police iMessage. Maybe they can find her if I could give less than zero I would but if youre not able to because in order to get out of this institution of pollution you have to press something this is nonsense to say the least
Feb 15th, 2024

Exceptional customer service. Caring, respectful, knowledgeable team. Takes care of it's senior citizens. A special thank you to Management. Angel is truly an Angel. Thank you. Job well done.
Aug 31st, 2023

Notice how they turned off their reviews on facebook? I am not surprised. They had my 1-star google review deleted. I now see that many people recently gave them 1-star reviews here on yelp. Dean Bank should be shut down. The employees are completely incompetent and have no idea what they are doing. I would not recommend Dean bank under any circumstance, whatsoever.
Jul 17th, 2022

Though I moved out of the area. I am still a long time existing customer with both business and personal accounts. The professionalism of the staff is made up of the best in the banking industry. I will continue to use Dean Bank going forward. Thank you and keep up the great work.
Sep 12th, 2021

Dean Bank is a small town bank and it shows. I had never used the online deposit tool where you take a picture of your check and it is deposited into your account. It was drawn on a Dean account and being deposited into a Dean account. Available immediately? Not quite . I called the bank to see why it hadn't been deposited yet and even though it was a Dean to Dean transaction it would take two business days. I said that was ridiculous and they should have specified that. I was trying to not go to the bank and hence I tried the online deposit. I called the bank and was told they would cancel the online deposit and my account would be available immediately. Guess what? It was not done after they said it was. So my $1,200 deposit was in limbo. Called saturday after the fiasco Friday. I was told they couldn't do it. Of course the only two departments, corporate and operations didn't work Saturday and they were the only ones that could fix it. Wouldn't it make sense to have at least one person that could handle customer issues work Saturday, There only solution was to get another check, deposit it into my account and they would fix it on Monday. Will they. The person who wrote the check to me twice said it better not withdraw the $1,200 twice because his rent check was outstanding and if it was an issue that the money would not be there. Mr Sutton is a good customer and said this is ridiculous that he had to write that 2nd check.  There are 3 accounts with this bank that the bank might lose if this matter is not taken care of. i hope things are taken care of properly. if you're looking for a new bank, I would look elsewhere.
Jul 15th, 2022