T-Mobile

Solved the problem...for now..lol
Jan 20th, 2024

Friendly and helpful staff.
Nov 8th, 2023

Had some questions about my account. Very helpful!
Oct 9th, 2023

T Mobile is a fine wireless provider. The wait for service depends on when you turn up there. You might as well enjoy these stores while they exist...they may go the way of shopping malls.
Sep 26th, 2023

I want to start off by saying this review has nothing to do with the workers or managers because they are doing what they are being told. So I purchased a Zagg screen protector for my iPhone 14 pro max for $59.99 from this store & I have Protection 360 I was told by T-Mobile themselves that as long as I have protection 360 I can replace screen protectors as many times that I need it and that it would carry over to the next new device because I have jump. Few weeks ago I get the iPhone 15 pro max and go to the store for a screen protector and the sales person wanted to charge me $59.99 all over again and I stated to her what I was told and she told me that I would have to pay for every phone so I passed on it. Then I contacted T-Mobile about it and they stated to me that I was right and this store was wrong and again I understood that they were doing what they were being told. So T-Mobile helped me out by getting a screen protector and that was that but my situation was I went with a privacy one and it was to dark so T-Mobile told me I wouldnt have a issue so I go back to the store and ask them for a regular clear one and the girl told me oh it has to be the same one that you got and had a manager involved and she told me the same thing so I left. Called T-Mobile again and they were upset so they reached out to another store I go to that store with no issues and got my clear screen protector. I think the workers and service is awesome at this location but knowing it isnt a corporate store they dont play by the rules and that should change and because of the rules thats why they get one star from me.
Sep 24th, 2023