Universal Auto Glass

Meghan Hickey _{on Google}

Mar 24th, 2024

Universal auto glass hands down is the best auto glass service in New England. My car was done on the same day of my service. The staff was very professional And it was very easy to make an appointment. I would highly recommend this company to anyone who needs auto glass repair.

Dylan Klimas _{on Google}

Mar 17th, 2024

Perfect install every time. Atleast half a dozen installs done here. A+

Derek Swenson _{on Google}

Feb 18th, 2024

I cannot say enough great things regarding my experience with Universal Auto Glass. Having never had an auto glass issue in the past, I was unclear as to how to proceed. When I first contacted the UAG Office, I spoke with Ashley the Office Manager/Customer Service Representative. Right from the jump Ashley was outstanding! It was quite late in the work day yet Ashley graciously & patiently walked me through the claim process and answered all of my questions thoroughly, however, in a very succinct manner. When our call ended, I contacted my insurance company and as Ashley had explained, they forwarded her my claim information and she was able to schedule me an appointment at my home the very next day.
Throughout that day, Ashley provided me with updates regarding my appointment time window. This information was essential as I was working from home that day and it allowed me to plan accordingly. Ashleys updates & timelines given were spot on take truly assisted me in navigating my workday.
When it was time for my truck to be serviced, I was contacted by UAG Owner Alex Tavares. He informed me that he, his & cousin were en route to my home in order to replace my windshield. Hearing that UAG is a family run business immediately made me feel as though I had made an incredible sound decision in choosing UAG.
Alex and his crew were absolute professionals from start to finish. They arrived at my home on time based upon the updates provided to me throughout the day by Ashley. They introduced & presented themselves in a very positive & manner. When it came to their job performance, they tackled the windshield task at hand head on with high levels of both precision & efficiency. They completed the windshield replacement readily and without any level of disruption to the neighbors. They finished the job in its entirety by thoroughly cleaning up the work area and.packing any resulting debris (including my damaged windshield) in their work van prior to exiting my property.
My entire Universal Auto Glass experience was amazing. This family run business operates with a great sense of great pride. This was abundantly evident and clearly observed throughout my interactions with Alex, Ashley & other members of the Universal Auto Glass family. All of these individuals are high class acts and their performance & customer service are 2nd to none. I thank you all for a job incredibly well done and would unequivocally recommend UAG to individuals in need of any level of auto glass service.
Respectfully,
Derek J. Swenson
An incredibly satisfied & appreciative UAG customer

Alanna Griffin _{on Google}

Dec 26th, 2023

Absolutely amazing service!! Super friendly, easy to work with guys! If you need either windshield replacement these are the guys for the job! The owner himself went over the basics with us about the windshield, made it very understandable just all all together great guy, we werent there for even an hour and it was done. Definitely will be coming to these guys if i ever have an issue again.

brittney _{on Google}

Dec 10th, 2023

Soo my windshield was smashed and in less then 24hrs it was fixed Thankx to UAG.. and u was able to wait for it to get finished and that didn't take long either.. Thank you guys so much!!!