Craft Detailing

Not a place to get the window tint done. I recently brought my new (to me) BMW M2 Competition to Craft Detailing to get the front PPF'd and whole car ceramic coated. If it was just those two things, it would've been a 4 of 5 star review from me. The quality of the PPF job was close to perfect. Time will tell how well the ceramic coating holds up, but so far so good. Unfortunately, I made a mistake by agreeing to get a ceramic window tint from them as well. They charged $550 for a subpar tint job. There are tears in the film on the back window in addition to bubbles and dust particles trapped throughout. It was not the quality I expected at that price point. When I expressed my dissatisfaction with the tint job, I was told they'll redo to fix any mistakes when I come back for the first wash in 10 days after the ceramic coat has fully cured. When I came back, I was told that removing the tint from the back window after it fully dried was going to be risky and that the best they could do is attempt to fix small mistakes here and there, plus redo the passenger side window. When I asked if I could get a refund instead, I was offered store credit for a partial amount, which I had no use for, so I reluctantly agreed to a limited redo. Same installer completed the redo leaving the tears on the back window untouched. He did reinstall the passenger side window, but left a much wider edge versus the driver's side, in addition to bubbles and dust still being present. After bringing the car home, I also noticed dried-up drip marks on every interior panel beneath the windows, meaning the interior wasn't covered up while squeegeeing out the solution during the tint install. The alcantara insert was soaking wet and there was water in the switchgear on the passenger door. Needless to say, after that I had no motivation to go back for another redo by the same installer who is probably doing his best, but clearly lacks the skills. I debated whether to write this review or not, but ultimately decided it was important to caution those who might be considering getting window tint from Craft Detailing. If you just need PPF and/or ceramic coating, go for it. However, consider getting the tint done elsewhere. The bottom line for me is I thought I could save time by getting everything done at one place, but now I'm out $550 and will be paying a 2nd time to get it completely redone by another installer who specializes in window tint specifically and whom I've used before for much better results. One additional note regarding the film itself that has nothing to do with the shop, but is good to know. Craft Detailing use Suntek, which is widely considered to be a top quality option. However, it does have a distinct blue hue and is slightly hazy, especially at night. If you don't like either of those things, consider getting Llumar instead, which has perfectly neutral colors and zero haze in my experience.
Dec 18th, 2023

Im new to the area and needed to get some work done on my car. I was originally informed the work would take a few days but I was incredibly excited to hear I would be receiving my car by end of day! When I arrived I wasnt sure what to expect. Kevin and his team truly hit a home run. The work performed on my car surpassed my expectations dramatically. I was expecting a minor improvement, by no means did I expect to receive what looks like a brand new car. This thing is looking better than when I drove it off the lot. Im originally from California, being new to the area and finding a reputable place thats honest and trustworthy is hit or miss. Im truly pleased to have finally found an honest and trustworthy place to entrust my car. I highly recommend this location to anyone serious about getting quality service. Thanks again everyone at Craft Detailing!
Dec 6th, 2023

I had full XPEL PPF/Opticoat ceramic, paintless dent repair and screen protectors done by Craft on my Lucid Air Grand Touring and they did a fantastic job! This is a challenging car to PPF, I know as Id had another shop do the front prior to an accident I had, and there were multiple stretch marks and seams visible, which I had them redo and they still couldnt get it right. Meanwhile the new job by Craft is invisible and the car looks better than when it was new! And they were fast, they only took 5 days for the full job including fixing 2 door dings and a two step paint correct. I cant imagine going to another shop for any paint/wrap/detailing needs now, and I live an hour away with several other closer shops near me.
Oct 26th, 2023

Very happy with the ppf. High-quality and precise installation. Highly recommend.
Sep 23rd, 2023

Got my Porsche paint corrected + ceramic coated and had them coat a set of wheels for me a year later, and I couldn't be happier with how everything turned out. Lia & team offer a fantastic service at a great price; I would absolutely recommend them to anyone looking to get professional detailing work done. Services: Auto detailing, Paint protection
Sep 4th, 2023