EILEEN FISHER

The customer service is unfortunately really poor. I tried to call to ask about an order I had shipped there, and they nearly hung up on me. After asking them to please wait and hear my question they told me there were customers in the store and they couldnt help me! I hope its better in person.
Aug 18th, 2019

Id like to echo one of the reviewers comment, one of persons who works there, a short non-white woman, is very rude against non-white customers. I knew this from my own experience years ago, and only now read the review from others and realize I am no alone. Why did I feel she is against non-white customers? Years ago, I went in to pick up online order, she stood next to the assistant whos helping me, whispering to her ears with instructions, obviously did not want me to hear her, which seemed extremely rude, and a bit weird. This happened on two separate occasions, so I do not think they were innocent occurrences. Thats when I noticed she treated customers who were white much more pleasantly. So, Ive been avoiding the store whenever she is around. Recently, I was in the store looking at an item (did not see her in the store when I went in). All of the sudden she came up from behind and told me to put it down, she said I should not have picked up this item because its part of the display, she then waved her hand to the shelves next to her, told me to look there, but when I looked carefully, the item I was looking at was not on the shelves she pointed, thats when I realized she didnt care to help customer, she just wanted to exert her authority. I will keep buying Eileen Fisher clothes as Ive been doing so for years, but Id advise non-white customers to shop somewhere else.
Sep 9th, 2021

The store manager Dava Silvia is very rude and impolite .If you are from different country you are treated there differently. If you are not American or your skin is not white dont even think going to this store.
Mar 27th, 2019

wow these reviews here seem like a tirade against the store... I am sorry but it is not completely believable. I have been shopping there for ages, there is never a long line to the cashier, cloths are never wrinkled... I wonder whats going on here? a nice store, I am not American but treated fine .
Feb 13th, 2019

Feb 4th, 2019