Bloomingdale's

Went looking for summer dresses at Bloomingdales 3rd floor. Basma assisted me as if I was at an upscale boutique. She pulled together a bunch of dresses that might suit my body type. She was exceptionally honest, quickly dismissing the dresses that did not look good So when she said a dress looked great, I totally believed her and she was right! I ended up leaving with three dresses and a jacket and a whole lot of confidence. Thank you Basma for a flawless shopping experience!! I will be back.
Apr 9th, 2024

Apr 3rd, 2024

Excellent customer service. Great staff, except for a few of the Nespresso folks, who can be very moody and standoff-ish.. probably not commission based.
Mar 9th, 2024

Where are the employees? I came to get a handbag I had already looked at online, I just wanted to see it in person before purchasing. I wasnt greeted by anyone but found the bag myself on the third floor. I waited at the register in the section for a good 20 minutes before walking to another section where I was told I could only check out by the section I found the bag in. Went back and waited 10 more minutes before deciding to just order online where I get better rewards anyway. I feel like me being younger had something to do with this as the only worker who even looked my way was the security guard. Will not be coming back.
Feb 29th, 2024

I purchased an item online & returned the item within 1 day of receiving it. Instead of crediting my original form of payment they sent me a gift card. When I emailed & called customer service, I was told they with get back to me within 30 days! It's been over 30 days & I still haven't received a response. I would never recommend shopping here.
Feb 26th, 2024