Rockler Woodworking and Hardware - Cambridge

Chamber Rating

4.8 - (146 reviews)
132
6
2
1
5
Read Our 146 Reviews

Chamber Rating

4.8 - (146 reviews)
132
6
2
1
5
  • Saul Horowitz

    I'm going to miss this location.
    Dec 7th, 2023

  • Panos G

    So sad to see this place close at end of 2023, after 40 years of having it here. I will miss it. The customer service has always been top notch, the quality of the tools also has been very high. Sure you won't see tooling prices in the Amazon or Harbor Freight price range, but then again, those are "relative junk" to wat you got here, great quality. I still have hi-quality router bits fr here bought 35+ yrs ago, not so w the cheapos.. ie: U get wat U pay4, deffn applies here!! The closest Rockler is now in Salem, NH..
    Nov 21st, 2023

  • John

    I was charged an MSRP Price instead of what labeled in the store 189 vs. 114. With the discounted item, it leaves me with about $10 taken because of this mistake. I was shocked, asked for correction, but seems to resist correcting the mistake. I lost trust and left. They are also talking about shop lifting as an execuse of items lost which I understand, it makes folks feel unsafe specially when shoping.They are closing soon anyway. I hope quick employment for all - woodworking is a good thing.
    Nov 14th, 2023

  • Sadie

    These folks are great, the staff are all woodworking folks with wide range of experience, I've found everyone who works here is able and helpful! Add that to a good stock of essentials and great brands -- in addition to being a staple of my wood working life, they're a pleasure to do business with.
    Oct 17th, 2023

  • Allan Saunders

    Nice spot. You pay a premium, but the organisation and the ability to select specific pieces of wood at ones leisure justifies the price. Great staff.
    Oct 4th, 2023

Read Our 146 Reviews

About
Rockler Woodworking and Hardware - Cambridge

Rockler Woodworking and Hardware - Cambridge is located at 2154 Massachusetts Ave in Cambridge, Massachusetts 02140. Rockler Woodworking and Hardware - Cambridge can be contacted via phone at 617-497-1136 for pricing, hours and directions.

Contact Info

Products

  • TOOLS

Payment Methods

  • AMEX
  • Discover
  • MasterCard
  • Visa

Questions & Answers

Q What is the phone number for Rockler Woodworking and Hardware - Cambridge?

A The phone number for Rockler Woodworking and Hardware - Cambridge is: 617-497-1136.


Q Where is Rockler Woodworking and Hardware - Cambridge located?

A Rockler Woodworking and Hardware - Cambridge is located at 2154 Massachusetts Ave, Cambridge, MA 02140


Q What is the internet address for Rockler Woodworking and Hardware - Cambridge?

A The website (URL) for Rockler Woodworking and Hardware - Cambridge is: https://www.rockler.com/retail/stores/ma-cambridge-store?utm_source=local&utm_medium=organic&utm_campaign=cambridge


Q How big is Rockler Woodworking and Hardware - Cambridge?

A Rockler Woodworking and Hardware - Cambridge employs approximately 6-10 people.


Q Is there a key contact at Rockler Woodworking and Hardware - Cambridge?

A You can contact Douglas Roque at 617-497-1136.


Q How is Rockler Woodworking and Hardware - Cambridge rated?

A Rockler Woodworking and Hardware - Cambridge has a 4.8 Star Rating from 146 reviewers.

Key Contacts

image
Douglas Roque
Manager


Ratings and Reviews
Rockler Woodworking and Hardware - Cambridge

Overall Rating

Overall Rating
( 146 Reviews )
132
6
2
1
5
Write a Review

Saul Horowitz on Google

image I'm going to miss this location.

Business Response on Google Dec 28th, 2023
Thanks for the 5-star review, Saul! We appreciate your kind words and are glad to hear that you enjoyed your time at our location. We'll miss having you as well. If there's anything else we can do for you, please let us know.

Panos G on Google

image So sad to see this place close at end of 2023, after 40 years of having it here. I will miss it. The customer service has always been top notch, the quality of the tools also has been very high. Sure you won't see tooling prices in the Amazon or Harbor Freight price range, but then again, those are "relative junk" to wat you got here, great quality. I still have hi-quality router bits fr here bought 35+ yrs ago, not so w the cheapos.. ie: U get wat U pay4, deffn applies here!! The closest Rockler is now in Salem, NH..

Business Response on Google Dec 3rd, 2023
Hi Panos! We appreciate your kind words and loyalty over the past 40 years. We're glad to hear that you found our customer service and tool quality top notch. Thank you for your support!

John on Google

image I was charged an MSRP Price instead of what labeled in the store 189 vs. 114. With the discounted item, it leaves me with about $10 taken because of this mistake. I was shocked, asked for correction, but seems to resist correcting the mistake. I lost trust and left.
They are also talking about shop lifting as an execuse of items lost which I understand, it makes folks feel unsafe specially when shoping.They are closing soon anyway. I hope quick employment for all - woodworking is a good thing.

Business Response on Google Nov 10th, 2023
Hi John, Thank you for bringing this to our attention. We apologize for the pricing mistake and any inconvenience it caused. We take customer satisfaction seriously and appreciate your feedback. Our retail leadership team would like to reach out to try to make things right. Can you please send your contact info to [email protected]? Thanks

Sadie on Google

image These folks are great, the staff are all woodworking folks with wide range of experience, I've found everyone who works here is able and helpful!
Add that to a good stock of essentials and great brands -- in addition to being a staple of my wood working life, they're a pleasure to do business with.

Business Response on Google Oct 13th, 2023
Hi Sadie! Thank you so much for your kind words and positive review! We're thrilled to hear that our staff has been able and helpful. We take pride in providing a wide range of essentials and great brands for your woodworking needs. It's always a pleasure doing business with you!

Allan Saunders on Google

image Nice spot. You pay a premium, but the organisation and the ability to select specific pieces of wood at ones leisure justifies the price. Great staff.

Business Response on Google Oct 5th, 2023
Hi Allan, thank you for your kind words! We're thrilled to hear that you enjoyed our spot and the personalized experience we offer. Our team takes pride in providing exceptional service. We appreciate your support and hope to welcome you back soon!

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Overall Rating

Overall Rating
( 146 Reviews )
132
6
2
1
5

Write a Review

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