Gyu-Kaku Japanese BBQ

Arnold was a nice server for us, and I liked the food and the servicehe was super nice.
Apr 9th, 2024

Arnold took care of us very nice. Thanks!
Apr 9th, 2024

One of my favorite restaurants right now! Great service too, our server Mario was super friendly and helpful. Also the points system is soo worth it so definitely download the app before u go in.
Apr 7th, 2024

Food was great. We usually go to the Brookline location but they had no spots available. Started with walking in and no one was at the host stand had to wait 5 minutes not to bad. We sat down and I asked for lemons for the water and ordered a couple things to start. Throughout the rest of our evening the server did not ask us how anything was, ask us for a drink order/water refills, and wasnt even attentive. Mind you we planned on ordering a lot from the menu but still hadnt seen our server in 10min or more to order more food after our plates had been empty for a while. Every other server around us was very attentive to their tables and checked in on them at least 3 times in the time we waited to even see our waitress who didnt come up to our table we had to basically flag her down. After dealing with the awful server we finally spoke to a manager who was extremely professional and kind. Took care of some our bill. (Which we didnt ask for it wasnt a money thing it was about the awful service) Even after speaking to the manager our server still never came back!!!! As a server I get it if your busy but it was not busy not once were we checked in on.. and I didnt want to say anything to management but it got to a point where we didnt even want to order more bc it would have taken forever. The server doesnt even have to run their own food or bus their table which makes it even worse. Sad we got a bad server at one of our favorite restaurants thats over an hour away. Rest of servers were awesome by the sight of it. They actually took care of their tables.
Apr 7th, 2024

Been to Gyu Kaku a dozen times and never disappoints. Osnar over at the harvard location is a literal serving machine.
Apr 5th, 2024