Surrounded by historic New England charm, Courtyard Boston Cambridge, a hotel located on Memorial Drive, provides modern comforts and thoughtful amenities such as scenic views, spacious rooms, eight meeting rooms, on-site dining and free Wi-Fi.
On-Site Fitness CenterOn-Site Parking Available for a Fee
Indoor Pool
Complimentary WiFi Available in Public Space
Brands
Courtyard By Marriott
Languages
English
Spanish
Payment Methods
AMERICANEXPRESS
CASH
DINERSCLUB
DISCOVER
MASTERCARD
VISA
Questions & Answers
Q What is the phone number for Courtyard by Marriott Boston Cambridge?
A The phone number for Courtyard by Marriott Boston Cambridge is: 617-492-7777.
Q Where is Courtyard by Marriott Boston Cambridge located?
A Courtyard by Marriott Boston Cambridge is located at 777 Memorial Dr, Cambridge, Massachusetts 02139
Q What is the internet address for Courtyard by Marriott Boston Cambridge?
A The website (URL) for Courtyard by Marriott Boston Cambridge is: https://www.marriott.com/en-us/hotels/boscy-courtyard-boston-cambridge/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0
Q How big is Courtyard by Marriott Boston Cambridge?
A Courtyard by Marriott Boston Cambridge employs approximately 20+ people.
Q How is Courtyard by Marriott Boston Cambridge rated?
A Courtyard by Marriott Boston Cambridge has a 4.1 Star Rating from 1180 reviewers.
Rooms were very nice - ample space, comfortable beds, very clean! Only request would be if there was better lighting in bathroom. Light only over sink area & I found it hard to read Shampoo, etc bottles in tub area as it was so dark. Employees at Front desk at arrival & departure were VERY welcoming, helpful & fun. All 4 were GREAT, and names that stand out are Sandra & Samia.
Business Response on GoogleApr 7th, 2024
Deborah Sigrist, it's wonderful to hear you enjoyed the spaciousness and comfort of your room at Courtyard by Marriott Boston-Cambridge. We appreciate your feedback regarding the bathroom lighting and are glad to hear that your interactions with our team members, particularly Sandra and Samia, were positive and enjoyable. Your kind words support the warm and welcoming atmosphere we strive for. We hope to welcome you back for another great stay.Mohamed HasheshGeneral Manager
Heckle Mic on Google
Woof, are you kidding. Worst customer service possible. No coffee, hard stares by the front desk. The pricing is quite expensive for what you could do in the main Square. Also no shuttle service. No advantage to book here. Yikes. Thanks Yelp.
Business Response on GoogleApr 3rd, 2024
Heckle, we truly regret that your experience didn't meet your expectations, particularly regarding interaction with our team members. We usually ensure warm and welcoming encounters and apologize if this was not the case. In relation to the lack of coffee and shuttle service, we believe there are several other amenities available that could have enhanced your stay. Despite the perceived cost, we strive to provide superior value given our location. We appreciate the feedback and do hope we have another opportunity to demonstrate our commitment to service excellence.Mohamed HasheshGeneral Manager
Instrumentals Lopez on Google
Business Response on GoogleMar 29th, 2024
Lopez, it's heartening to know that you had an enjoyable stay at Courtyard by Marriott Boston-Cambridge. We're grateful for your high rating and can't wait to welcome you again in the future for another wonderful experience.Mohamed HasheshGeneral Manager
Sameer Prakash on Google
Meh! Stayed as rest of the office group was here and was close the workshop location. Good - location (nr MIT), comfy beds, large room. Bad - terrible shower, very basic toiletries on wall dispensers. Would not return
Rooms: Good comfy beds, dated bathroom with very poor pressure in showers
Walkability: Very close MIT
Food & drinks: Good Japanese tepanyaki restaurant downstairs
Business Response on GoogleMar 31st, 2024
Sameer, it's valuable to receive your feedback. We appreciate you highlighting the comfort and size of our rooms, as well as our convenient locale. However, it's regrettable that certain aspects, including the shower and toiletries, did not meet your expectations. We strive to provide a top-notch stay for all our guests and will utilize your comments to improve our service. Thank you for considering us during your visit and we hope we may get the opportunity to leave a more positive impression in the future.Mohamed HasheshGeneral Manager
Zhiyi Li on Google
Very disappointed with the rude reception lady. The hotel room is good and location convenient if you have a car and all the rest reception people are very nice and friendly. Im quite happy that there is a guest laundry as well. But we were very disappointed with the reception lady on 29th March Friday late night about 11pm and check out on 2nd April Morning about 10:30. We asked about the parking by phone first, the lady picked up the phone said it is possible to park on the street but be careful with the permit only sign. When we arrived, we asked the rude reception lady at the reception (to make sure we could park there), who acted really weird and rude. Refuse to give useful information and like we were a total freak to ask this question. Im not mad with the fact that she refuse to provide information, but her attitude. And she asked my name to check in, I gave her my name, not an English name of course as Im a foreign traveler. Shes like what? What is your weird name again? I feel really offended by the way she treated customer. At the checkout it was her again and unfortunately we were treated badly again. Im tired of describing the detailed situation. It is a shame that all the rest of the team are so nice and she is so rude. We also observed how she was interacting with other customers and it looks like we were the only one being treated like this. I would demand an investigation on this matter if we were not on travel.
Business Response on GoogleApr 2nd, 2024
Zhiyi Li, we regret hearing about your experience. It's concerning that you had an issue with the level of professionalism of an individual team member during your stay. Rest assured, we prioritize our guests' comfort and such an incident is certainly not indicative of our standard hospitality and we did comp your parking for all three days of your stay as a courtesy. We are glad, however, that other aspects of your stay, such as the room and location, met your expectations. Addressing your feedback, we'll ensure measures are taken for improvement and to prevent such instances in the future. We hope you'll give us another chance to offer an improved stay.Mohamed HasheshGeneral Manager
