Seven Moving

Dear Araxie,Thank you for taking the time to share your experience with us. We're pleased to hear that you found our manager to be helpful and kind, but we're truly sorry to hear that aspects of your move did not meet your expectations.We understand the disappointment in the discrepancies between the service expected and what was delivered, especially concerning the packing materials. Please know we are taking your feedback seriously; it is invaluable for our continuous improvement.Our team aims to provide efficient and careful moving services, and we regret any oversight in this instance. We're committed to learning from your experience to ensure we better meet our clients' needs in the future, particularly in clearly communicating what materials will be provided and ensuring we have adequate supplies for each move's unique requirements.We appreciate your acknowledgment of the effort made to complete your move swiftly and are grateful for your understanding. We aspire to exceed expectations in all areas of our service and will use your feedback as a guide for our improvement.Thank you again for your review, Araxie. We hope to have the opportunity to provide you with a move that not only meets but exceeds your expectations in the future.Warm regards,Max