D&G Towing

Worst tow company in Boston.
Apr 8th, 2024

Quick and professional
Mar 26th, 2024

I only trust them with my vehicle. excellent professionals
Mar 24th, 2024

Too many requirements!!!! They make it extra hard to get your car back and the staff isn't organized. On Google it says they're open 24 hours 7 days a week and it says they take cash and cards on their signs once you're there but it's all FALSE ADVERTISING!!!!!! Hopefully I never have to deal with this company again.
Mar 19th, 2024

HORRIBLE SERVICE - I was involved in a terrible accident which totaled my car. The car was towed by D&G. I contacted D&G Towing asking if a slip from the police department would be needed to retrieve personal items from the car. Jennifer, answered my call and advised "if picking up the "car" a slip would be needed, however if ONLY retrieving personal items a slip is NOT necessary." When I arrived at D&B tow yard the following day to retrieve my personal items, I was then told by "Jennifer" that a slip from the police department was required. Tony, the manager, then informed me that Jennifer was new, did not know the rules and only on the job a couple days. If this is indeed the case, why is she answering the phones and providing incorrect information without being supervised? Jennifer's lack of training and knowledge should not have become my problem. Being injured, overwhelmed and car-less, I am having to depend on others for assistance and a ride. Hence the reason I initially placed the call. I had to leave D&B Towing in Alston/Brighton, to get the slip from the police department in the South End, only to return to D&B Towing. This is unacceptable and bad business practice to say the least. If you must use a tow company, you might want to try a different place.. At least a place where the staff knows what they are doing and provide the correct information the 1st time around!
Apr 10th, 2024