Green Team Drains

I want to thank Dwayne (Green Team Drains) and his team for his excellent work. On Sunday January 28th our water heater broke down. Water was leaking all over the basement floor. I immediately contacted Dwayne to ask if he could replace the water heater. He recommended that I purchase the water heater and he would pick it up and install it. We discussed the installation cost and within an hour they were at my home removing the old water heater and installing the new. His team did an excellent job and left my basement clean. This is the third time I have used their services and I highly recommend them to anyone who needs help with plumbing problems.
Feb 6th, 2024

Company is not dependable. Waited for them to come to house and they never showed up. They told insurance company they came but never showed up. We rescheduled again yesterday and still another no-show. Called the receptionist and she said they have a lot going on and are busy. Hell, I got a lot going on too and I work and had to stay home twice to wait for a company that didn't show or call. Not professional at all!
Dec 9th, 2023

Doesn't show up to their scheduled appointments. Sometimes they're very rude on the phone. Not a good company to have you work done by. Zero stars.
Oct 30th, 2023

No callback after they took my $75.00
Oct 27th, 2023

Company is awful to deal with. First they showed up at my house without notice, and the receptionist told me she thought she discussed it with me. After I worked that out I asked the plumber, who was very nice by the way, if the agreed upon work would be completed that day. I was directed to call the office to get a confirmation on that. I did and after I was put on hold by the receptionist so that she could confirm, I was greeted by a male, who did not introduce himself when he got on the line, but who proceeded to tell me that the job was going to be more money because after looking at the photos, the exact same photos he looked at when he sent me the quote for the job, he realized he underestimated the job. He then told me the job would cost me only. $75-$150 more. When I objected to that based on the fact that I had received and accepted the proposal to do the job at a particular price, and without even starting the job the price had gone up, he stated; its not like Im gonna break your bank or anything. I was totally insulted by his attitude and that statement since he had no idea what would break my bank. He also had no legitimate reason for raising the cost of the job he had already quoted me. He then asked; Do you want us to do the job or not? Of course my response was Not!
Jan 27th, 2024