ONYVA

Spencer Shea _{on Google}

Mar 16th, 2024

The team at Onyva are lovely and flexible, happy to accommodate anxious doges and fashionably late appointment time arrivals. 4/5 Stars driven solely by the price the charge relative to alternative groomers in the Boston and Cambridge areas, where you can find the same same/better quality of service for 50-75% of the price.
Perhaps it's breed specific, I have an Aussie who's needs are different than a doodle for example, but I likely will not return to Onyva simply due to unnecessarily high cost. The grooming is and service are both good, but why spend so much more...

Ian Lowry _{on Google}

Mar 8th, 2024

My original review would have been 1 star, but this place does take feedback and uses it to
better serve its customers. I took my 2 Siberian huskies here and how do I say this nicelywas less than impressed with the quality of the their grooming. Huskies are notorious shedders, and it was clear that the groomers did not know how to handle the volume of fur, or they were not allocated enough time in their schedule to do a proper job. I voiced my disappointed and was contacted by management that I could bring my dogs back in free of charge to complete the groom properly. On round two, they did a great job with the grooming. I hope this business continues to grow/adapt to serve its customers, and if they do it will be successful in the long run.

Erica Wadhwa _{on Google}

Mar 29th, 2024

Edit: Im honestly so disappointed I have to change this review. The staff is always very friendly. But we have had not so great experiences the past few times we have been in and while the quality goes down, the price goes up.
We always get the Onyva bath which on their website says it includes sanitary trims- however two of their employees today tried to charge extra on top of an already steep service. (Which he was taken 45 minutes past his scheduled appointment time) I understand, working in a similar industry these things happen- but I was not offered any sort of apology or accommodation for the inconvenience.
The price of this service has gone up over 40% in the last two years- and now on top of that increase, Im supposed to pay for trim even though its included in the bath I selected?
Your team needs to be on the same page.
I dont think we will be returning to this dog spa.
Previous review: I could have sworn I already wrote a review on here. My dog Gerald is a very nervous boy and I appreciate the care they put into making him feel comfortable. I groomed him at home myself for years because of how nervous he was. They do a way better job than me! Lol. Really glad to have found this place for my double coated sheltie baby.

Reynard Epps _{on Google}

Mar 7th, 2024

Really enjoy taking Sadie to ONYVA Whenever I get her back. She's happy and doesn't look scared and sad

Leticia Torres _{on Google}

Feb 7th, 2024

My baby Bella had a bad experience at Petco, now grooming for her gives her anxiety and she can get somewhat aggressive. Alexis has had so much patience with her and has never given up on her. Every time she goes for grooming more and more is accomplished. I love this place and more so Alexis. I will not take away from any other groomers that have dealt with her in the past because theyve also been great with her. The place overall, including staffing is a warm and wonderful place. I walk out of there knowing my Bella is in good hands. Thank you for existing ONYVA!