Bay Cove Human Services

Michael Casey _{on Google}

Feb 24th, 2024

"All I know is that BAY COVE and Boston Center for independent living are there for me when no one else was.They opened the door for me and are committed to helping me help myself. Thank you guys for all you do.
SINCERELY MICHAEL CASEY. "

Anthony Caruso _{on Google}

Jan 9th, 2024

The security is the best Amy runs the place incredible knows what she's doing any problems she takes care of it and helps you in any way she can the staff and could be a little better they come and go come and go the counselors but a few others they're all right but the main thing is it's to help the problem it's all up to you the bottom line

No Name _{on Google}

Nov 6th, 2023

Bay Cove's Day Habilitation program, located at 19 Bradston Street, is very disturbing and not at all what the director advertises it to be. Individuals are left in their one assigned little "classroom" (many of them windowless) *all day*, only moved for occasional hygienic needs. Though they claim to provide activities, individuals are often left entirely unengaged in front of some basic art supplies, or "relaxing" or "listening to music" while staff look at their cell phones.
The director, Kristen Falvey, remains upstairs in her office, and only engages with staff (and almost never with individuals) when she fears getting in trouble when her lack of leadership is noticed. Files and records are forged to indicate active programming and engagement that does not represent the services actually provided.
This is a place where staff are untrained and unsupported, leadership is only involved when punitive measures are implemented to protect its reputation, and where individuals are left to rot, for the financial benefit of the company.