Ginger Exchange - Symphony Boston

Terrible customer service, they were extremely rude. Would not go to this one or the one in Mission Hill - this is coming from a university student who was looking for a lunchtime bite - not worth it
Apr 4th, 2024

Apr 1st, 2024

First time at this place. Very disappointed. There is absolutely no heat in the restaurant. My sake and food went cold so fast. I had to wear my jacket throughout my whole time in the restaurant .Place was so dark. Our food came out so late. There was only one waitress for the whole place. Don't know what's going on. But there was definitely something wrong that night. Not a good first experience.
Mar 21st, 2024

The whole place was gross especially the bathrooms. Also one of our party never got his drink until we reminded the waitress who was also bartending twice
Mar 20th, 2024

If I could give 0 starts I would give it.If you order on Grubhub and DoorDash they dont care about you ,but prioritize the orders from the customers dining there.When you try to ask a Hostess she would straight up lie to your face its 5-10 minutes then after 30 minutes past pick up time they say As we can see we are full today.They dont shut grubhub and keep getting orders even when they are not able to hand them 40 minutes past the supposed time.When you trying to address it with manager she just runs away and takes care of the bills of customers who are dining in .Clearly the only thing they care about is getting your money and not providing a good service.Also their tiles are popping up creating a dangerous situation for customers who can end up tripping and falling down there,its right by the hostess standing area.
Mar 16th, 2024